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Results: 81 - 100 of 1269 posts

AI Agents Shift MSP Accountability From Support to Operator of Record
Agents Gone RogueWe’re seeing a cluster of public signals that AI is moving from “advice” to...
By: Dave Sobel/May 6, 2026/Artificial Intelligence, Product & Company Updates, Regulation, Security
Shadow AI Shifts MSP Role: From AI Access to Proving Control and Recovery
The episode identifies a structural shift in how AI adoption is being managed within IT environments:...
By: Dave Sobel/May 5, 2026/Artificial Intelligence, Product & Company Updates, Regulation, Security
Agentic AI Breaks MSP Bundle Economics as Token Pricing Replaces Per-Seat Models
AI Overhead CrisisAI is showing up everywhere in the workday now, and the numbers are starting...
By: Dave Sobel/April 30, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Security
AI Automation Shifts MSPs from Per-Seat Pricing to Variable, Metered Cost Models
The dominant structural shift outlined in the episode is the destabilization of the classic per-seat MSP...
By: Dave Sobel/April 29, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Security
MSPs Must Sell AI Governance as a Product or Absorb It as Unpaid Support
AI Reality Check AI is moving from “interesting capability” to “operational reality,” and the proof is...
By: Dave Sobel/April 28, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
AI Moves to Metered Utility: Microsoft, Cisco, and the Demand for Explicit Governance
The episode identifies a structural shift from AI as a discrete feature to AI as an...
By: Dave Sobel/April 27, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
GenAI Breaks the MSP Fixed-Fee Model—Cost Controls and Audit Logs Become the Product
AI Cost ReckoningWe’ve gotten a pretty clear set of signals that AI inside organizations is moving...
By: Dave Sobel/April 21, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
Metered AI and Variable Output Are Shifting MSP Accountability and Margin Risks
The episode identifies a structural shift in the integration of generative AI within organizational workflows: variable...
By: Dave Sobel/April 20, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
Agentic AI Forces MSPs to Own Governance, Infrastructure Costs, and Execution Risk
AI Tax: NetworksAI is showing up as something that runs, consumes resources, and changes what the...
By: Dave Sobel/April 17, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
Network and Infrastructure Limits Force New Guardrails as AI Expands in MSP Operations
A structural shift is occurring as artificial intelligence transitions from being a tool for generating output...
By: Dave Sobel/April 16, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
Security’s Scarce Resource Is No Longer Tools — It’s Remediation Capacity
Closure Is FiniteWhat’s changing in security right now is to stop looking for a single new...
By: Dave Sobel/April 10, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
Why Remediation Capacity, Not Detection, Now Defines MSP Accountability
The episode identifies a structural shift in the MSP business model: security is no longer a...
By: Dave Sobel/April 9, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
From Peer Review to Outage Reports: AI Accountability Becomes Operational Infrastructure
The Visibility Problem The signal is that AI use is becoming visible to institutions in ways...
By: Dave Sobel/April 8, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Regulation, Security
AI Governance Moves Center Stage: Why Audits and Policy Now Define MSP Risk
The episode identifies a structural shift in the evaluation and deployment of AI within organizations: decision-making...
By: Dave Sobel/April 7, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Regulation, Security
Fragmented IT Stacks and Broken Operating Models Are Turning AI Into an MSP Liability
Stack Fragmentation The signal is that core IT delivery is getting more fragmented, not more unified,...
By: Dave Sobel/April 3, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates
AI Is Directing Work Now; MSPs That Don’t Own the Control Layer Will Pay for It
Bossless Workforce The signal is showing up in three places at once: workforce expectations, company formation,...
By: Dave Sobel/April 1, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Security
The Same Force Driving VMware Exits and Apple’s Platform Push Is Now Threatening MSP Margins
Consolidation Wave TechCentral is out with a piece that should feel uncomfortably familiar if you run...
By: Dave Sobel/March 31, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Security
MSPs Must Prove Continuous Security Outcomes or Cede Client Relationships to Vendors
Attackers Adapt Security is not breaking because defenders do not care, or because budgets are missing. ...
By: Dave Sobel/March 18, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
Platforms Own the Factory; MSPs Must Sell What Platforms Can’t Package
Tools vs Outcomes The winners stop selling “we run the tools” and start selling governance, risk...
By: Dave Sobel/March 17, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Security
The Pentagon Didn’t Just Drop Claude—It Proved the Model Is Now a Managed Dependency
Pentagon vs. Anthropic As I’ve covered previously, Anthropic had their contract with the Pentagon cancelled, and...
By: Dave Sobel/March 16, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Regulation