Product & Company Updates

ConnectWise RebuildsStart with ConnectWise. The company announced that it is dismantling Asio — the platform it...

The episode identifies a growing governance gap as a central structural issue for MSPs and IT...

MSP AI PlayStart with Anthropic. The company has been building one of the more structured enterprise...

The current structural shift centers on the transfer of accountability for AI risk from vendors and...

Channel-Ready SecurityThe security channel is entering the coverage economy. Start with what Intezer just announced. In...

Outcome-based managed security and attached vendor warranties are driving a new form of coverage-based vendor lock-in...

MSP Stack ResetsAt the MSP tooling layer, we’re seeing the push toward platform-grade control and multi-customer...

A fundamental structural shift underway is the movement of AI from isolated features to operationalized, production-level...

Shadow AI SurgeThe next operational problem is becoming visible across software teams, enterprise users, vendors, and...

The structural shift highlighted in this episode is a move from simple AI enablement to a...

Partner Programs FormalizedThe signal is that vendor-to-MSP growth is becoming less informal and more systematized. Vendors...

The dominant structural shift highlighted is the increasing systematization and formalization of vendor-to-MSP growth channels, where...

Beyond Blue LinksGoogle I/O just happened, and the clearest signal from that week is not another...

The structural shift outlined in this episode is the rapid evolution of search and productivity interfaces...

Breach, Then SwitchThe observable shift starts with four facts showing up at the same time: MSPs...

Security operations for MSPs are undergoing a structural shift from simply deploying additional tools to establishing...

Managed AI RiskThe signal is that AI is moving out of isolated experiments and into the...

The core structural shift described in this episode is the integration of AI as an active...

Zero-Day AIWe’re seeing a very specific shift in the security landscape: artificial intelligence is showing up...

The central structural shift identified is the acceleration and scaling of cyber risks due to artificial...