Forced Arbitration in Tech Contracts: Brendan Ballou on Vendor Accountability RisksForced arbitration clauses have become embedded as a dominant mechanism in technology vendor contracts, shifting legal... By: Dave Sobel/June 1, 2026/Business Strategy, Guest Interviews, Regulation
AI Governance Hurdles in Defense: Jason Tierney Examines CMMC Barriers for MSPsThe episode details a tightening regulatory environment driven by new enforcement timelines for Cybersecurity Maturity Model... By: Dave Sobel/May 26, 2026/Artificial Intelligence, Community Sentiment, Guest Interviews, Regulation, Security
Chad Gaydos on AI Moving Procurement from Record-Keeping to Automated Decision ExecutionThe episode highlights a structural transition from software systems that record tasks to platforms that actively... By: Dave Sobel/May 18, 2026/Artificial Intelligence, Business Strategy, Guest Interviews
The Future of MSPs: Syncro’s Insights on AI, Automation, and Competing in a Changing MarketMichael George, CEO of Syncro, and Dee Zepf, Chief Product Officer, discuss the evolving landscape of... By: Dave Sobel/August 1, 2025/Guest Interviews
Kaseya’s New CEO Rania Succar on Innovation, MSP Partnerships, and Customer Experience RevampRania Succar, the new CEO of Kaseya, discusses her vision for the company at a crucial... By: Dave Sobel/July 31, 2025/Guest Interviews
AI’s Impact on Data Privacy: Why Security Frameworks Must Evolve for 2025 with Yasir AliYasir Ali, CEO of Polymer, discusses the shortcomings of current security frameworks, emphasizing their outdated nature... By: Dave Sobel/July 29, 2025/Guest Interviews
The Future of Legal Tech: Jonathan Rhyne on AI’s Role in Document Workflow and AccountabilityJonathan Rhyne transitioned from a career in law to founding Nutrient, a technology company specializing in... By: Dave Sobel/July 26, 2025/Guest Interviews
From Data to AI: How ProArch Transforms Industries with Smart Start and Microsoft SolutionsSantosh Kaveti, founder and CEO of ProArch, discusses the critical steps organizations must take to operationalize... By: Dave Sobel/July 20, 2025/Guest Interviews
Rethinking Cybersecurity: Why Traditional MFA Fails and the Future of Phishing-Resistant SolutionsBob Burke, Chief Information Security Officer at Beyond Identity, challenges the effectiveness of traditional multi-factor authentication... By: Dave Sobel/July 12, 2025/Guest Interviews
Unlocking Value: Effective Pricing Governance and Models for SaaS and MSPs with Dan BalcauskiPricing is a critical lever for managed service providers (MSPs), SaaS providers, and tech companies, yet... By: Dave Sobel/July 11, 2025/Guest Interviews
Unlocking Profitability: Andrew Bolton’s Unique Approach to Tech Support for SeniorsAndrew Bolton, CEO and co-founder of TechRescue, has developed a unique approach to delivering technical services... By: Dave Sobel/July 11, 2025/Guest Interviews
How Startups Can Tackle Security Debt to Unlock Revenue: A Discussion with Brian HaugliBrian Haugli, CEO of SideChannel, discusses the critical distinction between security debt and technical debt, emphasizing... By: Dave Sobel/July 11, 2025/Guest Interviews
Building Trust in MSP Cyber Insurance: Edouard von Herberstein Discusses Spectra’s ImpactThe managed service provider (MSP) cyber insurance landscape is facing significant challenges, primarily due to the... By: Dave Sobel/July 11, 2025/Guest Interviews
AI in Managed Services: Strategies for MSPs to Thrive Amidst Disruption with Stephen HinchStephen Hinch, an expert in managed services and author of “Winning Through Innovation,” discusses the challenges... By: Dave Sobel/June 7, 2025/Guest Interviews
Maximizing Efficiency: How T2 Group Uses Hybrid Agile in Healthcare SolutionsKevin Torf, co-founder and managing partner of T2 Group, discusses the unique approach his organization takes... By: Dave Sobel/May 31, 2025/Guest Interviews
Transforming Customer Service: AI’s Role in Augmenting Human Interaction and SatisfactionKate O’Neill discusses the impact of AI and automation on business and human flourishing in her... By: Dave Sobel/May 20, 2025/Guest Interviews
Navigating DMARC Complexity: Insights from EasyDMARC’s CEO on Email Security for SMBsGerasim Hovhannisyan, CEO of EasyDMARC, discusses the complexities and challenges of implementing DMARC (Domain-based Message Authentication,... By: Dave Sobel/May 17, 2025/Guest Interviews
Mastering Vendor Management: Lessons from IT Transformation and M&A Success StoriesMousa Hamad, an expert in procurement and vendor management, shares insights from his extensive career in... By: Dave Sobel/May 10, 2025/Guest Interviews
How Cork Combines Compliance and Cyber Insurance to Safeguard MSPs and Their ClientsDan Candee, CEO of Cork, discusses the innovative approach of combining software with insurance to provide... By: Dave Sobel/May 3, 2025/Guest Interviews
AI vs. Machine Learning: Transforming Construction Project Management with Data-Driven InsightsAlan Mosca, CTO of nPlan, discusses the transformative role of machine learning in construction project management.... By: Dave Sobel/May 1, 2025/Guest Interviews