Business Strategy

Switched OffHere’s a pairing that almost nobody put side by side. Start with Anthropic. The company...

The episode highlights a structural shift from automation that suggests actions to automation that executes actions...

Manufactured UrgencyTwo things were moving across the channel this week, and at first they look like...

Channel AI ShiftThe channel stack moved — at the distribution layer, at the platform layer, and...

ConnectWise RebuildsStart with ConnectWise. The company announced that it is dismantling Asio — the platform it...

A central structural mechanism highlighted in this episode is the exposure and amplification of technical and...

MSP AI PlayStart with Anthropic. The company has been building one of the more structured enterprise...

The episode examines a structural shift in the MSP business model driven by the introduction of...

MSP Stack ResetsAt the MSP tooling layer, we’re seeing the push toward platform-grade control and multi-customer...

Forced arbitration clauses have become embedded as a dominant mechanism in technology vendor contracts, shifting legal...

Shadow AI SurgeThe next operational problem is becoming visible across software teams, enterprise users, vendors, and...

Partner Programs FormalizedThe signal is that vendor-to-MSP growth is becoming less informal and more systematized. Vendors...

Breach, Then SwitchThe observable shift starts with four facts showing up at the same time: MSPs...

Workflow TakeoverAI is showing up in small business operations in a way that is more concrete...

The episode highlights a structural transition from software systems that record tasks to platforms that actively...

Managed AI RiskThe signal is that AI is moving out of isolated experiments and into the...

Agents UncheckedWIRED has a new, ugly data point on what happens when “anyone can ship software...

AI Infrastructure SurgeWe’re seeing a specific pattern across the largest tech platforms: AI is no longer...

AI Bill DueStart with Microsoft. In late April, BleepingComputer reported that admins can now remove the...

Agents Take OverWe’re seeing four very specific signals across endpoints, cloud platforms, payments, and infrastructure provisioning...