Business Strategy

MSP AI PlayStart with Anthropic. The company has been building one of the more structured enterprise...

The episode examines a structural shift in the MSP business model driven by the introduction of...

MSP Stack ResetsAt the MSP tooling layer, we’re seeing the push toward platform-grade control and multi-customer...

Forced arbitration clauses have become embedded as a dominant mechanism in technology vendor contracts, shifting legal...

Shadow AI SurgeThe next operational problem is becoming visible across software teams, enterprise users, vendors, and...

Partner Programs FormalizedThe signal is that vendor-to-MSP growth is becoming less informal and more systematized. Vendors...

Breach, Then SwitchThe observable shift starts with four facts showing up at the same time: MSPs...

Workflow TakeoverAI is showing up in small business operations in a way that is more concrete...

The episode highlights a structural transition from software systems that record tasks to platforms that actively...

Managed AI RiskThe signal is that AI is moving out of isolated experiments and into the...

Agents UncheckedWIRED has a new, ugly data point on what happens when “anyone can ship software...

AI Infrastructure SurgeWe’re seeing a specific pattern across the largest tech platforms: AI is no longer...

AI Bill DueStart with Microsoft. In late April, BleepingComputer reported that admins can now remove the...

Agents Take OverWe’re seeing four very specific signals across endpoints, cloud platforms, payments, and infrastructure provisioning...

Seats Meet MetersThe economics and operating model underneath IT delivery are shifting—because the big platform vendors...

AI Patches GapsWe’ll start with federal confirmation. The Hacker News reports that CISA has added two...

AI Overhead CrisisAI is showing up everywhere in the workday now, and the numbers are starting...

Metered AI We’re seeing a specific set of signals that AI is moving from “interesting capability”...

AI Reality Check AI is moving from “interesting capability” to “operational reality,” and the proof is...

The episode reveals a persistent and widening governance gap as organizations rush to implement AI without...