AI Is Being Franchised — Vendors Build Platforms, MSPs Inherit the AccountabilityMSP AI PlayStart with Anthropic. The company has been building one of the more structured enterprise... By: Dave Sobel/June 5, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Regulation, Security
Security Channel Shifts to Coverage Economy — MSPs Must Choose: Underwriter or ResellerChannel-Ready SecurityThe security channel is entering the coverage economy. Start with what Intezer just announced. In... By: Dave Sobel/June 3, 2026/Artificial Intelligence, Product & Company Updates, Security
From Multitenant Automation to Token Meters, MSP Stack Resets Around AI as Operational WorkloadMSP Stack ResetsAt the MSP tooling layer, we’re seeing the push toward platform-grade control and multi-customer... By: Dave Sobel/June 2, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates
From Shadow AI to Rogue Agents: Business Has a Governance CrisisShadow AI SurgeThe next operational problem is becoming visible across software teams, enterprise users, vendors, and... By: Dave Sobel/May 29, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
Vendors Structure MSP Demand; MSPs Absorb the Operational CostPartner Programs FormalizedThe signal is that vendor-to-MSP growth is becoming less informal and more systematized. Vendors... By: Dave Sobel/May 27, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates
Search Is Now an Agent—and MSPs Who Don’t Govern It Will Pay for ItBeyond Blue LinksGoogle I/O just happened, and the clearest signal from that week is not another... By: Dave Sobel/May 22, 2026/Artificial Intelligence, Product & Company Updates
MSPs Are Getting Breached, and Clients Are Already Planning to LeaveBreach, Then SwitchThe observable shift starts with four facts showing up at the same time: MSPs... By: Dave Sobel/May 20, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Regulation, Security
AI Enters MSP-Managed Systems, Bringing Governance Gaps and Unpriced LiabilityManaged AI RiskThe signal is that AI is moving out of isolated experiments and into the... By: Dave Sobel/May 15, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
AI Compresses Exploit Timelines and Evidence Burden—MSPs Must Deliver BothZero-Day AIWe’re seeing a very specific shift in the security landscape: artificial intelligence is showing up... By: Dave Sobel/May 13, 2026/Artificial Intelligence, Community Sentiment, Product & Company Updates, Security
AI Consumption Billing Creates Accountability Gap in MSP ContractsAI Bill DueStart with Microsoft. In late April, BleepingComputer reported that admins can now remove the... By: Dave Sobel/May 8, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Regulation
AI Agents Shift MSP Accountability From Support to Operator of RecordAgents Gone RogueWe’re seeing a cluster of public signals that AI is moving from “advice” to... By: Dave Sobel/May 6, 2026/Artificial Intelligence, Product & Company Updates, Regulation, Security
Agentic AI Breaks MSP Bundle Economics as Token Pricing Replaces Per-Seat ModelsAI Overhead CrisisAI is showing up everywhere in the workday now, and the numbers are starting... By: Dave Sobel/April 30, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Security
MSPs Must Sell AI Governance as a Product or Absorb It as Unpaid SupportAI Reality Check AI is moving from “interesting capability” to “operational reality,” and the proof is... By: Dave Sobel/April 28, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
GenAI Breaks the MSP Fixed-Fee Model—Cost Controls and Audit Logs Become the ProductAI Cost ReckoningWe’ve gotten a pretty clear set of signals that AI inside organizations is moving... By: Dave Sobel/April 21, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
Agentic AI Forces MSPs to Own Governance, Infrastructure Costs, and Execution RiskAI Tax: NetworksAI is showing up as something that runs, consumes resources, and changes what the... By: Dave Sobel/April 17, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
Security’s Scarce Resource Is No Longer Tools — It’s Remediation CapacityClosure Is FiniteWhat’s changing in security right now is to stop looking for a single new... By: Dave Sobel/April 10, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
From Peer Review to Outage Reports: AI Accountability Becomes Operational InfrastructureThe Visibility Problem The signal is that AI use is becoming visible to institutions in ways... By: Dave Sobel/April 8, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Regulation, Security
Fragmented IT Stacks and Broken Operating Models Are Turning AI Into an MSP LiabilityStack Fragmentation The signal is that core IT delivery is getting more fragmented, not more unified,... By: Dave Sobel/April 3, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates
AI Is Directing Work Now; MSPs That Don’t Own the Control Layer Will Pay for ItBossless Workforce The signal is showing up in three places at once: workforce expectations, company formation,... By: Dave Sobel/April 1, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Security
The Same Force Driving VMware Exits and Apple’s Platform Push Is Now Threatening MSP MarginsConsolidation Wave TechCentral is out with a piece that should feel uncomfortably familiar if you run... By: Dave Sobel/March 31, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Security