Vendor and Token Risk in AI: Howard Cohen Explains Shifting Economic Pressure on MSPsThe episode highlights a shift from technology selection to operational risk management in the AI landscape... By: Dave Sobel/July 16, 2026/Artificial Intelligence, Business Strategy, Guest Interviews, Product & Company Updates, Regulation
The Good-Enough ExodusThe Quiet WalkoutThe tools companies build for people to use are the tools those people are... By: Dave Sobel/July 10, 2026/Artificial Intelligence, Product & Company Updates, Security
Vendor and Token Risk in AI: Howard Cohen Explains Shifting Economic Pressure on MSPsThe episode highlights a shift from technology selection to operational risk management in the AI landscape... By: Dave Sobel/July 9, 2026/Artificial Intelligence, Business Strategy, Guest Interviews, Product & Company Updates, Regulation
Usage, Not Compliance: The New Benchmark for MSP Value in AI Tool AdoptionA structural shift is occurring as employees and customers increasingly bypass sanctioned IT systems in favor... By: Dave Sobel/July 9, 2026/Artificial Intelligence, Product & Company Updates, Security
Pick a Side: The SMB Market Split, and Two-Thirds of MSPs Aren’t in the ConversationTwo-Thirds of MSPs Are Silent Here’s a change in how small businesses buy technology — and... By: Dave Sobel/July 8, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates
AI Drives Small Business Buyers to Self-Serve as Most MSPs Stay SilentThe core structural shift affecting MSPs and IT service providers is a market bifurcation, where the... By: Dave Sobel/July 7, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates
Why PAX8’s Managed Intelligence Push Raises the Bar for MSPs — with Rich FreemanThe episode examines the ongoing shift in the IT services market from traditional managed services to... By: Dave Sobel/July 2, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Live Shows, Product & Company Updates
Hybrid Endpoint Management Is the New Normal: Jake Mosey on Visibility and ControlThe dominant structural shift addressed is the increasing operational dependency on Microsoft Intune for endpoint management... By: Dave Sobel/June 29, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Guest Interviews, Product & Company Updates
Why PAX8’s Managed Intelligence Push Raises the Bar for MSPs — with Rich FreemanThe episode examines the ongoing shift in the IT services market from traditional managed services to... By: Dave Sobel/June 27, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Live Shows, Product & Company Updates
The Hardware Bet You Didn’t Know You Made: AI’s Memory Crunch and the Fixed-Fee TrapNot the TokensHere’s a set of numbers that look like ordinary business-page noise — until you... By: Dave Sobel/June 24, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates
Hybrid Endpoint Management Is the New Normal: Jake Mosey on Visibility and ControlThe dominant structural shift addressed is the increasing operational dependency on Microsoft Intune for endpoint management... By: Dave Sobel/June 23, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Guest Interviews, Product & Company Updates
Memory Inflation: Why All-Inclusive MSP Hardware Pricing Is No Longer SustainableA structural repricing of memory and silicon components is forcing a shift in the economics of... By: Dave Sobel/June 22, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates
OpenAI Enters the Channel, NinjaOne Hits $12.3B, and Why MSPs Must Sell Judgment Not ModelsBigger Platforms, Unwatched AITwo sets of numbers moved across the channel, and on the surface they... By: Dave Sobel/June 17, 2026/Artificial Intelligence, Product & Company Updates, Security
The Real AI Risk for MSPs: Who Verifies the Output When Clients Don’t Ask?The core structural shift highlighted in this episode is the commoditization of AI model platforms and... By: Dave Sobel/June 16, 2026/Artificial Intelligence, Product & Company Updates, Security
The Model You Didn’t Choose: How Vendor Frameworks Buried an Unpriced Continuity Risk in Your StackSwitched OffHere’s a pairing that almost nobody put side by side. Start with Anthropic. The company... By: Dave Sobel/June 16, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Regulation
Government AI Shutdown Exposes Hidden Vendor Dependencies for MSPsA pronounced infrastructure dependence on third-party AI models has emerged across the MSP ecosystem, largely due... By: Dave Sobel/June 15, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Regulation
The AI Cost Squeeze Rolls Downhill — And MSPs Who Out-Buy Instead of Out-Position Will LoseManufactured UrgencyTwo things were moving across the channel this week, and at first they look like... By: Dave Sobel/June 12, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Regulation
New AI Governance Tools Are Table Stakes—Positioning, Not Stack, Drives MSP GrowthVendors supplying AI-driven technologies are experiencing sustained margin pressure from high operational costs and underwhelming business-level... By: Dave Sobel/June 11, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Regulation
MSPs Face a Structural Choice: Author AI Methodology or Deliver Someone Else’sChannel AI ShiftThe channel stack moved — at the distribution layer, at the platform layer, and... By: Dave Sobel/June 10, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates
Pressure to Adopt AI Forces MSPs to Absorb Risks Designed by Platform VendorsPlatform vendors are transferring liability and delivery responsibility for AI services onto MSPs by building structured... By: Dave Sobel/June 9, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates