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MSP cybersecurity: Fixed budgets can’t cover school needs — Bryan Lukralle, CharterTS
The episode reveals a governance gap between mounting cybersecurity requirements and the operational realities facing MSPs...
By: Dave Sobel/October 12, 2026/Artificial Intelligence, Business Strategy, Guest Interviews, Security
MSP cybersecurity: Fixed budgets can’t cover school needs — Bryan Lukralle, CharterTS
The episode reveals a governance gap between mounting cybersecurity requirements and the operational realities facing MSPs...
By: Dave Sobel/October 12, 2026/Artificial Intelligence, Business Strategy, Guest Interviews, Security
MSP+ sues founding CEO over 2023 roll-up; the Bielanskis countersue, saying MSP+ defaulted a $700K SBA loan it took on
Before the story, a disclosure. I own Small Biz Thoughts and IT Service Provider University, which...
By: Dave Sobel/October 9, 2026/Business Strategy, Product & Company Updates, Special Report
MSP+ v. Bielanski: The Roll-Up Paperwork That Didn’t Match
The episode highlights the risk of documentation mismatches and liability transfer within MSP mergers and acquisitions,...
By: Dave Sobel/October 9, 2026/Business Strategy, Product & Company Updates, Special Report
Vendor Rebates Move to AI Growth—Anurag Agrawal Details the Margin Fallout for MSPs
Vendor incentive structures are undergoing a significant realignment, shifting both margin pressure and financial risk toward...
By: Dave Sobel/October 8, 2026/Artificial Intelligence, Business Strategy, Live Shows, Security
When Clients Build Instead of Buy, MSPs Inherit Hidden Upkeep Costs
Organizations are moving from purchasing commercial software to building their own applications with AI tools, shifting...
By: Dave Sobel/October 7, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
Nobody Owns What Your Clients Build
Nobody Owns What Your Clients BuildSoftware that businesses used to buy, they’re starting to build. Start...
By: Dave Sobel/October 7, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
Whoever Keeps The Record Sets The Price
Same Product, A Different BillAI is getting cheaper by the unit and more expensive by the...
By: Dave Sobel/October 6, 2026/Artificial Intelligence, Business Strategy, Regulation
Usage-Based AI Pricing: Why MSPs Must Own Consumption Records Before Renewals
Vendors are shifting to usage-based billing for enterprise AI tools, creating information and contract risk as...
By: Dave Sobel/October 6, 2026/Artificial Intelligence, Business Strategy, Regulation
Brian J. Weiss: TechStack, Tenant Control, and Redefining PSA Ownership for MSPs
The episode highlights a structural shift toward MSPs considering custom-built operational core systems on enterprise platforms,...
By: Dave Sobel/October 5, 2026/Artificial Intelligence, Business Strategy, Guest Interviews
Brian J. Weiss: TechStack, Tenant Control, and Redefining PSA Ownership for MSPs
The episode highlights a structural shift toward MSPs considering custom-built operational core systems on enterprise platforms,...
By: Dave Sobel/October 5, 2026/Artificial Intelligence, Business Strategy, Guest Interviews
Usage Is Not A Result
Forecasting AI, Skipping The RedesignThe channel has decided AI is its next big revenue line. The...
By: Dave Sobel/October 2, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Regulation
Insightful and Workflow Analytics: Measuring Activity vs. Actual Value for MSPs
The episode highlights a structural gap between projected AI-driven revenue in the channel and the concrete...
By: Dave Sobel/October 2, 2026/Business Strategy, Community Sentiment, Product & Company Updates, Regulation
Vendor Rebates Move to AI Growth—Anurag Agrawal Details the Margin Fallout for MSPs
Vendor incentive structures are undergoing a significant realignment, shifting both margin pressure and financial risk toward...
By: Dave Sobel/October 1, 2026/Artificial Intelligence, Business Strategy, Live Shows, Security
Ryan Morris on Why Vendor Growth Depends on Active, Profitable Partners—Not Just Big Numbers
The primary structural shift examined is the move from vendor emphasis on quantity of partner recruitment...
By: Dave Sobel/October 1, 2026/Business Strategy, Live Shows, Product & Company Updates
Ryan Morris on Why Vendor Growth Depends on Active, Profitable Partners—Not Just Big Numbers
The primary structural shift examined is the move from vendor emphasis on quantity of partner recruitment...
By: Dave Sobel/September 30, 2026/Business Strategy, Live Shows, Product & Company Updates
Default Security Choices Leave MSPs Exposed as AI Bots Blend With Legitimate Users
A key structural shift identified is the growing governance gap created by AI agents that evade...
By: Dave Sobel/September 30, 2026/Artificial Intelligence, Regulation, Security
The Traffic That Won’t Say What It Is
The Agent That Looks Like ChromeThe newest shoppers on the web don’t look like software, and...
By: Dave Sobel/September 30, 2026/Artificial Intelligence, Regulation, Security
Who Checks The Machine?
Half The Queue, Nobody Signing OffThe newest AI products for IT work aren’t being sold as...
By: Dave Sobel/September 29, 2026/Artificial Intelligence, Community Sentiment
Measuring False Guidance: The Untracked Risk in AI-Driven Ticket Resolution
The episode highlights a structural shift toward operational reliance on AI agents as service staff rather...
By: Dave Sobel/September 29, 2026/Artificial Intelligence, Community Sentiment