Agentic AI Forces MSPs to Own Governance, Infrastructure Costs, and Execution RiskAI Tax: NetworksAI is showing up as something that runs, consumes resources, and changes what the... By: Dave Sobel/April 17, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
Security’s Scarce Resource Is No Longer Tools — It’s Remediation CapacityClosure Is FiniteWhat’s changing in security right now is to stop looking for a single new... By: Dave Sobel/April 10, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
From Peer Review to Outage Reports: AI Accountability Becomes Operational InfrastructureThe Visibility Problem The signal is that AI use is becoming visible to institutions in ways... By: Dave Sobel/April 8, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Regulation, Security
Fragmented IT Stacks and Broken Operating Models Are Turning AI Into an MSP LiabilityStack Fragmentation The signal is that core IT delivery is getting more fragmented, not more unified,... By: Dave Sobel/April 3, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates
AI Is Directing Work Now; MSPs That Don’t Own the Control Layer Will Pay for ItBossless Workforce The signal is showing up in three places at once: workforce expectations, company formation,... By: Dave Sobel/April 1, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Security
The Same Force Driving VMware Exits and Apple’s Platform Push Is Now Threatening MSP MarginsConsolidation Wave TechCentral is out with a piece that should feel uncomfortably familiar if you run... By: Dave Sobel/March 31, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Security
MSPs Must Prove Continuous Security Outcomes or Cede Client Relationships to VendorsAttackers Adapt Security is not breaking because defenders do not care, or because budgets are missing. ... By: Dave Sobel/March 18, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
Platforms Own the Factory; MSPs Must Sell What Platforms Can’t PackageTools vs Outcomes The winners stop selling “we run the tools” and start selling governance, risk... By: Dave Sobel/March 17, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Security
The Pentagon Didn’t Just Drop Claude—It Proved the Model Is Now a Managed DependencyPentagon vs. Anthropic As I’ve covered previously, Anthropic had their contract with the Pentagon cancelled, and... By: Dave Sobel/March 16, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Regulation
Microsoft, Anthropic, and Falling PC Sales Are All Rewriting How MSPs Make MoneyAI Channel War Microsoft is enhancing Copilot by integrating Anthropic through Copilot Cowork, marking a deliberate... By: Dave Sobel/March 13, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
AI Cost Shifting Forces MSPs to Price Governance as Managed Risk, Not Add-OnROI Reality Check A recent study shows only 4% of businesses see ROI from AI, with... By: Dave Sobel/March 11, 2026/Artificial Intelligence, Community Sentiment, Product & Company Updates, Regulation, Security
AI Governance Becomes Billable: Vendors Create the Risk, Then Sell the Fix to MSPsAI vs. Judgment A study in Nature Medicine found that OpenAI’s ChatGPT Health underestimated emergency severity... By: Dave Sobel/March 10, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates
MSPs Face Compounding Risk as AI Acts at Scale Without Governance, Contracts, or TrustPlatform Land Grab In February, the U.S. economy experienced an unexpected decline, with employers shedding 92,000... By: Dave Sobel/March 9, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Security
Memory Costs Squeeze Entry-Level Hardware as Suppliers Capture Margin UpstreamSmall businesses are reporting better sentiment, but they’re still operating under constraint: recent NFIB survey data says... By: Dave Sobel/March 5, 2026/Business Strategy, Product & Company Updates
Apple’s $599 MacBook Neo Signals a Split Hardware Strategy, Not a Budget PlayAnd here is how we are seeing this margin redistribution play out. The MacBook Neo is... By: Dave Sobel/March 5, 2026/Community Sentiment, Product & Company Updates
N-able, SentinelOne, DocuSign Move Risk Management Into the Stack — MSP Terms FollowHere’s the mechanism underneath all of this. What we’re seeing in the announcements isn’t just “new... By: Dave Sobel/March 4, 2026/Product & Company Updates
Anthropic Outages Hit as Claude Sign-Ups Quadruple, ChatGPT Uninstalls Surge 295%Anthropic faced outages for its AI product, Claude, after unprecedented demand amid a shifting US relationship.... By: Dave Sobel/March 3, 2026/Community Sentiment, Product & Company Updates
Dell’s $43B AI Server Backlog Triggers DRAM Shortage, Repricing Downstream HardwareDell Technologies has reported a 39 percent year-over-year increase in revenues, reaching a record $33.4 billion... By: Dave Sobel/March 2, 2026/Business Strategy, Product & Company Updates
AI Moves Markets, Escalates Wars, and Splits Partner Ecosystems — In One WeekSome big ideas to round out our week. Citrini Research published “The 2028 Global Intelligence Crisis,”... By: Dave Sobel/February 27, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates
AI Compliance Tools Flood Market as MSPs Face Validation GapCompliance Scorecard has released version 10 of its platform, which introduces new features, including AI that... By: Dave Sobel/February 26, 2026/Product & Company Updates, Regulation, Security