MSPs Must Capture AI Efficiency Value or Face Margin CompressionIn this week’s Big Ideas, I want to highlight two essays that have been getting attention... By: Dave Sobel/February 13, 2026/Artificial Intelligence, Community Sentiment
Midmarket Shifts to Agentic AI as Europe Triples Sovereign Cloud Spending by 2027A recent Techaisle article highlights a significant shift in the midmarket sector, moving from experimental digital... By: Dave Sobel/February 12, 2026/Artificial Intelligence
Harvard, Oxford Studies Find AI Raises Workload, Delivers Inadequate Medical AdviceA recent study published in the Harvard Business Review reveals that artificial intelligence does not lessen... By: Dave Sobel/February 11, 2026/Artificial Intelligence
OpenAI Updates Deep Research and Adds New Agent Runtime CapabilitiesOpenAI announced an upgrade to ChatGPT’s Deep Research feature, now powered by GPT-5.2. Users can connect... By: Dave Sobel/February 11, 2026/Artificial Intelligence
Anthropic Ships Opus 4.6 Agent Teams; Model Found 500 Zero-Days in TestingAnthropic has released Opus 4.6, introducing a significant feature called “agent teams” that allows multiple agents... By: Dave Sobel/February 10, 2026/Artificial Intelligence
US Job Market Shows Low Hiring, Low Firing Despite Falling OpeningsUS job openings fell to their lowest level in over five years in December 2025, according... By: Dave Sobel/February 9, 2026/Artificial Intelligence
Alphabet Plans $180B AI Capex as Gemini Hits 750M UsersAlphabet, the parent company of Google, reported a profit of $34.5 billion for the most recent... By: Dave Sobel/February 9, 2026/Artificial Intelligence, Business Strategy
Why AI Pilots Stall: Data, Complexity, and the Build vs. Buy Debate With Ashwin MehtaAI pilot programs are consistently failing to deliver measurable business value, with a primary cause identified... By: Dave Sobel/February 8, 2026/Artificial Intelligence, Business Strategy
PwC Survey Finds Most Business Leaders Still Waiting for AI PayoffA recent survey by PwC reveals that a significant 56% of CEOs believe artificial intelligence has... By: Dave Sobel/February 6, 2026/Artificial Intelligence
Firms Shift to Task-Specific AI Models Amid Governance, Liability Concerns Smaller, task-specific artificial intelligence models are being positioned as the next phase of enterprise AI adoption.... By: Dave Sobel/February 5, 2026/Artificial Intelligence
MSP Market Splits as Integris, Shield Build Internal AI, Others Buy ToolsKaseya has announced the release of new API endpoints for IT Glue, enhancing its API capabilities... By: Dave Sobel/February 5, 2026/Artificial Intelligence, Product & Company Updates
CISA’s Ransomware Tags Arrive Years Late While AI Tools Steal Credentials NowWith a number of MSPs descending on Las Vegas for Right of Boom, time to dip... By: Dave Sobel/February 4, 2026/Artificial Intelligence, Security
Cavelo and DocuSign Launch AI Tools That Automate Assessments and Contract ReviewsCavelo has launched Cavelo Flash, a new prospecting tool designed to assist Managed Service Providers (MSPs)... By: Dave Sobel/February 4, 2026/Artificial Intelligence, Product & Company Updates
Workers Use More AI But Trust It Less, Creating New Service RisksA recent trend shows that while more workers are utilizing artificial intelligence tools than ever before,... By: Dave Sobel/February 3, 2026/Artificial Intelligence
Google, Adobe Launch AI Subscriptions While OpenAI Retires GPT-4o Next MonthTiny startup Arcee AI has developed a 400 billion-parameter open-source language model from scratch. This ambitious... By: Dave Sobel/February 3, 2026/Artificial Intelligence
Shield Secures Second $100M From OpenAI-Backed Thrive Holdings for AI Operations PlatformShield Technology Partners has secured a $100 million investment from Thrive Holdings to enhance its IT... By: Dave Sobel/February 2, 2026/Artificial Intelligence
Leadership Succession, Software Trust, and AI Agents Reveal a Shared Governance ProblemTime for our Big Ideas. After 34 years at the helm, the Linux kernel community has... By: Dave Sobel/January 30, 2026/Artificial Intelligence, Product & Company Updates
Earnings Show Microsoft Turning AI From Feature to Infrastructure as Partner Risk GrowsAnd Microsoft reported their earnings, and a lot of interesting details came from that. Microsoft’s capital... By: Dave Sobel/January 29, 2026/Artificial Intelligence
Channel Spending Tops $4 Trillion as MSPs Face Integration and AI Accountability RisksGlobal channel sales in IT are projected to exceed $4 trillion this year, with two-thirds of... By: Dave Sobel/January 28, 2026/Artificial Intelligence, Product & Company Updates
New Research Shows Agentic AI Adoption Outpacing Governance and Workforce ReadinessA recent survey by Wolters Kluwer Health reveals that over 40% of healthcare workers are aware... By: Dave Sobel/January 28, 2026/Artificial Intelligence