Education and Big Tech Respond to AI by Reworking Assessment and Risk ModelsIn response to the challenges posed by artificial intelligence tools like ChatGPT, an increasing number of... By: Dave Sobel/December 16, 2025/Artificial Intelligence
AI for MSPs: Overcoming Trust Issues and Embracing Personalized SolutionsAI adoption among business leaders is facing significant skepticism, as a recent survey by Workato and... By: Dave Sobel/December 10, 2025/Artificial Intelligence, Community Sentiment, Product & Company Updates
Deepfake Coverage Enters Cyber Insurance as Insurers Signal Rising Human-Trust Risk for SMBs and MSPsOrganizations can now secure cyber insurance that includes coverage for incidents involving deepfakes, according to Coalition,... By: Dave Sobel/December 10, 2025/Artificial Intelligence
MSP Pricing Pressure: Microsoft 365 Subscription Hikes and Their Impact on MarginsMicrosoft has announced a price increase for its Office productivity software subscriptions, set to take effect... By: Dave Sobel/December 5, 2025/Artificial Intelligence, Business Strategy, Product & Company Updates
MCP’s Rapid Adoption Outpaces Governance, Creating Opportunity—and Risk—for MSPs Managing AI IntegrationSome big ideas to round out the week. The New Stack with the MCP Server’s first... By: Dave Sobel/December 5, 2025/Artificial Intelligence
MSP Cybersecurity: Addressing AI-Driven Threats and Rising RAM PricesAmazon Web Services (AWS) has made significant advancements in artificial intelligence (AI) at its reInvent event,... By: Dave Sobel/December 4, 2025/Artificial Intelligence, Business Strategy, Product & Company Updates
Survey Shows AI Adoption Surging Among MSPs, Yet Cost, Expertise, and Security Pressures Undercut True TransformationManaged service providers, or MSPs, are increasingly adopting artificial intelligence to enhance customer service and operational... By: Dave Sobel/December 4, 2025/Artificial Intelligence
New AI, Collaboration, and Fraud Threats Underscore That Identity—not Infrastructure—is the Real Security BattlegroundPrompt injections present a significant security challenge as OpenAI’s new ChatGPT Atlas browser integrates advanced AI... By: Dave Sobel/December 3, 2025/Artificial Intelligence
MSP Cybersecurity: Addressing AI Vulnerabilities and Account Takeover Fraud RisksAI-integrated tools, such as OpenAI’s Atlas and Microsoft Teams, are introducing new trust and identity risks,... By: Dave Sobel/December 3, 2025/Artificial Intelligence
New MSP Integrations, Funding, and AI Platforms Underscore the Shift Toward Identity and Data Governance as the True Control PlaneMSP360 and HaloPSA have released a deep integration that connects MSP360’s Managed Backup, RMM, and Managed... By: Dave Sobel/December 3, 2025/Artificial Intelligence
AI for MSPs: OpenAI’s Code Red and the Need for Data Governance in IT ServicesOpenAI has declared a “code red” as it faces intensified competition from companies like Google and... By: Dave Sobel/December 2, 2025/Artificial Intelligence, Product & Company Updates
Leaders Say They’re Ready for AI — but Their Data Still Lives in Side SpreadsheetsA recent study by Stibo Systems reveals a significant disconnect between Chief Information Officers’ (CIOs) perceptions... By: Dave Sobel/December 2, 2025/Artificial Intelligence
Securus Call-Monitoring AI Shows How Predictive Surveillance Could Spill Into Workplace ToolsA U.S. telecom company, Securus Technologies, has developed an artificial intelligence model trained on years of... By: Dave Sobel/December 2, 2025/Artificial Intelligence
MSP Cybersecurity: Governments Target Russian Cybercrime and New Offensive StrategiesThe United States, United Kingdom, and Australia have imposed sanctions on the Russian hosting provider MediaLand... By: Dave Sobel/November 25, 2025/Artificial Intelligence, Community Sentiment, Security
A New Identity Security Tool Hits Microsoft’s Ecosystem, and It Shows Where MSSPs Are Struggling MostVectra AI has announced the release of the Vectra AI Shield for Microsoft, a solution designed... By: Dave Sobel/November 25, 2025/Artificial Intelligence
AI for MSPs: Bridging the Skills Gap and Enhancing Cloud Managed Services ProfitabilityCloud managed services are experiencing rapid growth, with the market projected to expand from approximately $50.62... By: Dave Sobel/November 24, 2025/Artificial Intelligence, Business Strategy, Community Sentiment
Studies Show AI Investment Outpacing Capability, Leaving Firms Without ROI and Partners Struggling to DeliverA recent study by KPMG reveals that a significant majority of companies investing in artificial intelligence... By: Dave Sobel/November 24, 2025/Artificial Intelligence
Cyberattacks Surge 85% During Shutdown; Telecom Security Regulations Weaken Amid AI EvolutionCyberattacks against U.S. government employees surged by 85% during the recent government shutdown, with projections estimating... By: Dave Sobel/November 21, 2025/Artificial Intelligence, Product & Company Updates, Regulation
Identity Wars, Agent Sprawl, and Rising Collaboration Expectations Put New Pressure on MSP GovernanceOpenAI has announced the rollout of group chats in ChatGPT to all users as of November... By: Dave Sobel/November 21, 2025/Artificial Intelligence
AI Isn’t Just a Tool Anymore — It’s Reshaping MSPs, Risk Strategy, and the Future of Agent MarketplacesTime for some big ideas. A recent report from the Massachusetts Institute of Technology Sloan Management... By: Dave Sobel/November 21, 2025/Artificial Intelligence