Hybrid Endpoint Management Is the New Normal: Jake Mosey on Visibility and ControlThe dominant structural shift addressed is the increasing operational dependency on Microsoft Intune for endpoint management... By: Dave Sobel/June 29, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Guest Interviews, Product & Company Updates
AI-Powered Is the Discount Tier: How the Trust Backlash Becomes an MSP Pricing EdgeThe Turn-OffHere’s something showing up across a string of unrelated surveys, all pointing the same direction.... By: Dave Sobel/June 23, 2026/Artificial Intelligence, Business Strategy, Community Sentiment
Operational Maturity vs. Service Uniformity: Insights from Joshua Liberman’s TransitionVendor channel consolidation, specifically through peer and family-owned acquisitions, is driving a fundamental shift in the... By: Dave Sobel/June 22, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Guest Interviews, Security
The Model You Didn’t Choose: How Vendor Frameworks Buried an Unpriced Continuity Risk in Your StackSwitched OffHere’s a pairing that almost nobody put side by side. Start with Anthropic. The company... By: Dave Sobel/June 16, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Regulation
Atera’s AI Shift: Gil Pekelman on Accountability and Risk in Autonomous IT for MSPsThe episode highlights a structural shift from automation that suggests actions to automation that executes actions... By: Dave Sobel/June 15, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Guest Interviews
AI Is Being Franchised — Vendors Build Platforms, MSPs Inherit the AccountabilityMSP AI PlayStart with Anthropic. The company has been building one of the more structured enterprise... By: Dave Sobel/June 5, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Regulation, Security
Vendors Structure MSP Demand; MSPs Absorb the Operational CostPartner Programs FormalizedThe signal is that vendor-to-MSP growth is becoming less informal and more systematized. Vendors... By: Dave Sobel/May 27, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates
AI Governance Hurdles in Defense: Jason Tierney Examines CMMC Barriers for MSPsThe episode details a tightening regulatory environment driven by new enforcement timelines for Cybersecurity Maturity Model... By: Dave Sobel/May 26, 2026/Artificial Intelligence, Community Sentiment, Guest Interviews, Regulation, Security
MSPs Are Getting Breached, and Clients Are Already Planning to LeaveBreach, Then SwitchThe observable shift starts with four facts showing up at the same time: MSPs... By: Dave Sobel/May 20, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Regulation, Security
AI Compresses Exploit Timelines and Evidence Burden—MSPs Must Deliver BothZero-Day AIWe’re seeing a very specific shift in the security landscape: artificial intelligence is showing up... By: Dave Sobel/May 13, 2026/Artificial Intelligence, Community Sentiment, Product & Company Updates, Security
AI Consumption Billing Creates Accountability Gap in MSP ContractsAI Bill DueStart with Microsoft. In late April, BleepingComputer reported that admins can now remove the... By: Dave Sobel/May 8, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Regulation
From AMD PCs to Stripe Wallets, Agentic AI Demands Operating-Model Redesign, Not Feature RolloutAgents Take OverWe’re seeing four very specific signals across endpoints, cloud platforms, payments, and infrastructure provisioning... By: Dave Sobel/May 5, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Security
Agentic AI Breaks MSP Bundle Economics as Token Pricing Replaces Per-Seat ModelsAI Overhead CrisisAI is showing up everywhere in the workday now, and the numbers are starting... By: Dave Sobel/April 30, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Security
AI Metering Kills Seat Revenue, Expands Variable Costs — MSP Math Breaks Without Scoped ContractsMetered AI We’re seeing a specific set of signals that AI is moving from “interesting capability”... By: Dave Sobel/April 29, 2026/Artificial Intelligence, Business Strategy, Community Sentiment
The Pivotal Point of IT: Building Services for the AI-First EraShadow AI RiskWe’re seeing a clear pattern in how generative AI is colliding with security and... By: Dave Sobel/April 24, 2026/Artificial Intelligence, Community Sentiment, Regulation, Security
MSPs Risk Commodity Pricing Without Audit-Ready Data Governance in 2026SMB CautionTwo signals are converging: buyers are tightening budgets—and tightening trust requirements. First, let’s start in... By: Dave Sobel/April 14, 2026/Business Strategy, Community Sentiment, Security
AI Collapsing the Software Layer: Risks for MSP Roles and Tech Debt with Dusty GullesonThe episode focuses on the ongoing collapse of traditional software and service delivery layers, accelerated by... By: Dave Sobel/April 13, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Regulation
From Peer Review to Outage Reports: AI Accountability Becomes Operational InfrastructureThe Visibility Problem The signal is that AI use is becoming visible to institutions in ways... By: Dave Sobel/April 8, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Regulation, Security
AI Is Directing Work Now; MSPs That Don’t Own the Control Layer Will Pay for ItBossless Workforce The signal is showing up in three places at once: workforce expectations, company formation,... By: Dave Sobel/April 1, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Security
The Same Force Driving VMware Exits and Apple’s Platform Push Is Now Threatening MSP MarginsConsolidation Wave TechCentral is out with a piece that should feel uncomfortably familiar if you run... By: Dave Sobel/March 31, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Security