The Two Numbers Don’t FitThe research on AI in IT service delivery has stopped disagreeing about...
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Results: 1 - 20 of 160 posts
- The core structural shift highlighted is the disconnect between service reliability gains from AI automation and...
- The core structural shift addressed in this episode centers on the unbundling and modularization of vendor...
- The core structural shift addressed in this episode centers on the unbundling and modularization of vendor...
- The episode details a structural shift within the managed services market toward increased operational automation and...
- The episode details a structural shift within the managed services market toward increased operational automation and...
- The dominant mechanism addressed is the development of a self-regulatory framework for IT service providers, specifically...
- The dominant mechanism addressed is the development of a self-regulatory framework for IT service providers, specifically...
- The core mechanism discussed is the regulatory pressure and resulting operational risk created by the Department...
- The core mechanism discussed is the regulatory pressure and resulting operational risk created by the Department...
- The episode examines margin disparity and operational strategy for MSPs serving regulated industries, spotlighting how compliance-driven...
- The episode examines margin disparity and operational strategy for MSPs serving regulated industries, spotlighting how compliance-driven...
- The Ticket Is DisappearingThe thing you count when you invoice a client is being retired, and...
- The episode identifies a core structural shift in the managed services industry: the decoupling of service...
- The central structural shift addressed is the fracture of the longstanding per-user, per-month MSP pricing model...
- The episode reveals infrastructure dependence and vendor consolidation risks in the IT channel, illustrated by Broadcom’s...
- The central structural shift addressed is the fracture of the longstanding per-user, per-month MSP pricing model...
- The episode reveals infrastructure dependence and vendor consolidation risks in the IT channel, illustrated by Broadcom’s...
- AI Went Free, the Checks Didn’tTwo things are happening in AI at the same time, and...
- The episode reveals a fundamental structural shift in AI deployment: the deliberate decoupling of powerful AI...
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