AI Is Being Franchised — Vendors Build Platforms, MSPs Inherit the AccountabilityMSP AI PlayStart with Anthropic. The company has been building one of the more structured enterprise... By: Dave Sobel/June 5, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Regulation, Security
Vendors Structure MSP Demand; MSPs Absorb the Operational CostPartner Programs FormalizedThe signal is that vendor-to-MSP growth is becoming less informal and more systematized. Vendors... By: Dave Sobel/May 27, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates
AI Governance Hurdles in Defense: Jason Tierney Examines CMMC Barriers for MSPsThe episode details a tightening regulatory environment driven by new enforcement timelines for Cybersecurity Maturity Model... By: Dave Sobel/May 26, 2026/Artificial Intelligence, Community Sentiment, Guest Interviews, Regulation, Security
MSPs Are Getting Breached, and Clients Are Already Planning to LeaveBreach, Then SwitchThe observable shift starts with four facts showing up at the same time: MSPs... By: Dave Sobel/May 20, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Regulation, Security
AI Compresses Exploit Timelines and Evidence Burden—MSPs Must Deliver BothZero-Day AIWe’re seeing a very specific shift in the security landscape: artificial intelligence is showing up... By: Dave Sobel/May 13, 2026/Artificial Intelligence, Community Sentiment, Product & Company Updates, Security
AI Consumption Billing Creates Accountability Gap in MSP ContractsAI Bill DueStart with Microsoft. In late April, BleepingComputer reported that admins can now remove the... By: Dave Sobel/May 8, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Regulation
From AMD PCs to Stripe Wallets, Agentic AI Demands Operating-Model Redesign, Not Feature RolloutAgents Take OverWe’re seeing four very specific signals across endpoints, cloud platforms, payments, and infrastructure provisioning... By: Dave Sobel/May 5, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Security
Agentic AI Breaks MSP Bundle Economics as Token Pricing Replaces Per-Seat ModelsAI Overhead CrisisAI is showing up everywhere in the workday now, and the numbers are starting... By: Dave Sobel/April 30, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Security
AI Metering Kills Seat Revenue, Expands Variable Costs — MSP Math Breaks Without Scoped ContractsMetered AI We’re seeing a specific set of signals that AI is moving from “interesting capability”... By: Dave Sobel/April 29, 2026/Artificial Intelligence, Business Strategy, Community Sentiment
The Pivotal Point of IT: Building Services for the AI-First EraShadow AI RiskWe’re seeing a clear pattern in how generative AI is colliding with security and... By: Dave Sobel/April 24, 2026/Artificial Intelligence, Community Sentiment, Regulation, Security
MSPs Risk Commodity Pricing Without Audit-Ready Data Governance in 2026SMB CautionTwo signals are converging: buyers are tightening budgets—and tightening trust requirements. First, let’s start in... By: Dave Sobel/April 14, 2026/Business Strategy, Community Sentiment, Security
AI Collapsing the Software Layer: Risks for MSP Roles and Tech Debt with Dusty GullesonThe episode focuses on the ongoing collapse of traditional software and service delivery layers, accelerated by... By: Dave Sobel/April 13, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Regulation
From Peer Review to Outage Reports: AI Accountability Becomes Operational InfrastructureThe Visibility Problem The signal is that AI use is becoming visible to institutions in ways... By: Dave Sobel/April 8, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Regulation, Security
AI Is Directing Work Now; MSPs That Don’t Own the Control Layer Will Pay for ItBossless Workforce The signal is showing up in three places at once: workforce expectations, company formation,... By: Dave Sobel/April 1, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Security
The Same Force Driving VMware Exits and Apple’s Platform Push Is Now Threatening MSP MarginsConsolidation Wave TechCentral is out with a piece that should feel uncomfortably familiar if you run... By: Dave Sobel/March 31, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Security
The AI Productivity Promise Is Stalling — and Labor Is Absorbing the CostBusier With AI The promise around AI has been simple: less busywork, more time back, more... By: Dave Sobel/March 20, 2026/Artificial Intelligence, Business Strategy, Community Sentiment
Platforms Own the Factory; MSPs Must Sell What Platforms Can’t PackageTools vs Outcomes The winners stop selling “we run the tools” and start selling governance, risk... By: Dave Sobel/March 17, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Security
AI Reshapes Channel Economics: MSPs Risk Margin Loss to PE, PlatformsChannel Bypassed Large language models are transforming online search, replacing traditional engines as users rely more... By: Dave Sobel/March 12, 2026/Artificial Intelligence, Business Strategy, Community Sentiment
AI Cost Shifting Forces MSPs to Price Governance as Managed Risk, Not Add-OnROI Reality Check A recent study shows only 4% of businesses see ROI from AI, with... By: Dave Sobel/March 11, 2026/Artificial Intelligence, Community Sentiment, Product & Company Updates, Regulation, Security
MSPs Face Compounding Risk as AI Acts at Scale Without Governance, Contracts, or TrustPlatform Land Grab In February, the U.S. economy experienced an unexpected decline, with employers shedding 92,000... By: Dave Sobel/March 9, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Security