Securus Call-Monitoring AI Shows How Predictive Surveillance Could Spill Into Workplace ToolsA U.S. telecom company, Securus Technologies, has developed an artificial intelligence model trained on years of... By: Dave Sobel/December 2, 2025/Artificial Intelligence
New AI Helpers and Simple M365 Assessments Raise the Bar for Modern IT ProviderseMazzanti Technologies has launched eBot, an AI-powered IT support assistant designed to enhance user productivity by... By: Dave Sobel/December 2, 2025/Product & Company Updates
SMB Costs Surge, Hiring Drops, and Confidence Splits—Forcing IT Providers to Tie Tech Directly to Business ValueSmall-business owners are increasingly concerned about inflation, which remains their top challenge according to a recent... By: Dave Sobel/December 1, 2025/Community Sentiment
Everyone Says They Want Digital Transformation, but a Billion PCs Say OtherwiseThe global tech consulting market is projected to exceed $400 billion in revenue for the first... By: Dave Sobel/December 1, 2025/Product & Company Updates
AI Server Demand Boosts Dell While HP Restructures and Warns of Memory Shortages, Pressuring SMB Refresh CyclesDell Technologies has reported a record revenue of $27 billion for the quarter ending October 31,... By: Dave Sobel/December 1, 2025/Product & Company Updates
N-able Takes On More Debt — Here’s Why MSPs Should Pay AttentionN-able has announced an increase in its term loan facility to $400 million following an amendment... By: Dave Sobel/December 1, 2025/Product & Company Updates
AI Accountability Tightens as German Court Orders OpenAI Transparency While U.S. Launches Federal AI Research EffortSo this will prove notable. A German court has ruled against OpenAI, determining that the training... By: Dave Sobel/November 26, 2025/Regulation
Model Upgrades Accelerate as Google, Anthropic, Microsoft, and OpenAI Push New Releases While Lifecycle Risks Mount for UsersAnd a bunch of model updates. Google’s Gemini 3 has made a significant impact in the... By: Dave Sobel/November 26, 2025/Product & Company Updates
AI Policy Failures, Market Overheating, and Infrastructure Automation Collide in a Critical Moment for MSPs and Tech LeadersWith the long holiday weekend in the US, I want to leave you with a lot... By: Dave Sobel/November 26, 2025/Community Sentiment
Sanctions Hit a Russian Hoster While the U.S. Says It’s Time for a More Aggressive Cyber ApproachThe United States, United Kingdom, and Australia have announced sanctions against the Russian bulletproof hosting provider... By: Dave Sobel/November 25, 2025/Security
Security Leaders Call Out “Hacklore” — and Say It’s Time to Drop Myths That Don’t Stop AttacksA coalition of chief security officers and former officials from the Cybersecurity and Infrastructure Security Agency... By: Dave Sobel/November 25, 2025/Security
A New Identity Security Tool Hits Microsoft’s Ecosystem, and It Shows Where MSSPs Are Struggling MostVectra AI has announced the release of the Vectra AI Shield for Microsoft, a solution designed... By: Dave Sobel/November 25, 2025/Artificial Intelligence
NinjaOne Rolls Out MSP NXT — but MSPs Are Asking for Fewer Big Shows, Not MoreNinjaOne has announced its inaugural conference for managed service providers, named MSP NXT, scheduled to take... By: Dave Sobel/November 25, 2025/Community Sentiment
Cloud Demand Surges, CEO Priorities Shift, and MSP Performance Splits Into Clear Winners and LaggardsU.S. businesses are increasingly turning to public cloud managed service providers to enhance their cloud operations... By: Dave Sobel/November 24, 2025/Business Strategy
Studies Show AI Investment Outpacing Capability, Leaving Firms Without ROI and Partners Struggling to DeliverA recent study by KPMG reveals that a significant majority of companies investing in artificial intelligence... By: Dave Sobel/November 24, 2025/Artificial Intelligence
AI Rollout Outpaces Employer Transparency, Creating Worker Confusion and Risk for IT ProvidersFrontline workers are expressing concerns over a lack of transparency regarding the integration of artificial intelligence... By: Dave Sobel/November 24, 2025/Community Sentiment
Targeted Federal Cyberattacks Surge as FCC Rolls Back Telecom Rules and SEC Ends SolarWinds Case, Leaving MSPs to Fill the Governance GapSo, while the government was shutdown, Cyberattacks against U.S. government employees have surged by 85%, with... By: Dave Sobel/November 21, 2025/Security
Identity Wars, Agent Sprawl, and Rising Collaboration Expectations Put New Pressure on MSP GovernanceOpenAI has announced the rollout of group chats in ChatGPT to all users as of November... By: Dave Sobel/November 21, 2025/Artificial Intelligence
AI Isn’t Just a Tool Anymore — It’s Reshaping MSPs, Risk Strategy, and the Future of Agent MarketplacesTime for some big ideas. A recent report from the Massachusetts Institute of Technology Sloan Management... By: Dave Sobel/November 21, 2025/Artificial Intelligence
House Renews Cybersecurity Grants, Advances AI Support for Small Businesses, and FedRAMP ApprovalsThe House has approved legislation to renew the State and Local Cybersecurity Grant Program for a... By: Dave Sobel/November 20, 2025/Regulation