Forrester, G2, Atlassian, and Anthropic Paint a Complex AI Picture — Success, Stagnation, and Security RiskForrester has released its predictions for artificial intelligence and technology leadership in 2026, indicating a shift... By: Dave Sobel/October 15, 2025/Product & Company Updates
AI Is Working — and Breaking Rules: Efficiency Soars, But Governance Falls BehindArtificial Intelligence is significantly enhancing IT service management, with the Freshservice Benchmark Report 2025 revealing that... By: Dave Sobel/October 14, 2025/Artificial Intelligence
AI Boom Sparks Global Memory Shortage, Driving Decade-Long Hardware Price SurgeAI data centers are significantly impacting the global supply of memory and storage, leading to warnings... By: Dave Sobel/October 10, 2025/Artificial Intelligence
Gartner, OpenAI, Datadog, and DHS Paint a Stark Cyber Future: AI Attacks Surge, Budgets Shift, and Defenses FractureAccording to a recent report by Gartner, IT leaders are projected to allocate more than half... By: Dave Sobel/October 9, 2025/Security
At DattoCon, Kaseya Sells an AI Future — But MSPs Want Proof, Not PromisesWell, Kaseya is hosting DattoCon this week. Kaseya has announced the acquisition of INKY, a leading... By: Dave Sobel/October 8, 2025/Product & Company Updates
OpenAI Builds the Windows of AI: New Models, App Store, SDKs, and a Chip Deal Signal Platform TakeoverOpenAI with a ton of announcements, on the heels of last week’s OpenAI feature called Instant... By: Dave Sobel/October 8, 2025/Artificial Intelligence
AI’s Hidden Cost: Governance Budgets Up, Cloud Bills Soar, and Debt Piles High Behind the BoomEnterprises are significantly increasing their investments in governance as the risks associated with artificial intelligence become... By: Dave Sobel/October 7, 2025/Artificial Intelligence
Perplexity Makes AI Browser Comet Free, Challenging Chrome, Safari, and EdgePerplexity has announced that it will make its artificial intelligence browser, Comet, free to users, aiming... By: Dave Sobel/October 4, 2025/Product & Company Updates
SMBs Are Increasing Tech Budgets for Cloud, Cybersecurity, and AI, But Forrester Warns True AI Value Will Take Years to RealizeAccording to Crayon’s 2025 Future of Operations study conducted by Forrester Consulting, small to medium-sized businesses... By: Dave Sobel/October 3, 2025/Artificial Intelligence
From Growth to Governance: IDC, Gartner, and ServiceNow Show Where AI Is Headed for Partners and CustomersA recent IDC report highlights that high-performing channel partners are increasingly investing in artificial intelligence to... By: Dave Sobel/October 2, 2025/Artificial Intelligence
California Enacts Nation’s First AI Transparency Law, Mandating Safety Disclosures and Whistleblower ProtectionsCalifornia Governor Gavin Newsom has signed into law Senate Bill 53, establishing new transparency requirements for... By: Dave Sobel/October 1, 2025/Regulation
Proactive IT Services Lead $1.5 Trillion Market, Banking and Healthcare Fuel DemandFrom a report from SNS Insider, The global IT services market is projected to grow from... By: Dave Sobel/September 30, 2025/Product & Company Updates
92% of MSPs Report AI-Driven Growth, But Only Half Feel Ready to Support SMB AdoptionAccording to OpenText’s third annual Global Managed Security Survey, 92% of managed service providers are experiencing... By: Dave Sobel/September 27, 2025/Artificial Intelligence
AI Isn’t Killing Jobs—It’s Killing Repetition. The Real Risk Is Agent Sprawl and Lost ProductivityAccording to a recent analysis by Indeed, the rise of generative artificial intelligence will significantly transform... By: Dave Sobel/September 26, 2025/Artificial Intelligence
Compliance Blind Spots, Political Delays, and AI Experiments Show Why IT Providers Must Be the Steady HandThe Defense Department’s Cybersecurity Maturity Model Certification reveals many contractors unaware of export control violations. As... By: Dave Sobel/September 25, 2025/Artificial Intelligence
Pew Finds Americans More Worried Than Excited About AI as Workplace and Research Risks MountA recent Pew Research Center study highlights that Americans are more concerned than excited about artificial... By: Dave Sobel/September 23, 2025/Artificial Intelligence
Fed Rate Cut, PC Sales Slump, and $1.5T AI Hype: Why IT Providers Must Focus on Security and OutcomesThe Federal Reserve has cut interest rates by a quarter point, a move expected by many,... By: Dave Sobel/September 22, 2025/Product & Company Updates, Security
Over Half of Tech Firms Plan Major Restructures to Embrace AI, Despite High Failure RatesA recent report by Source Global Research indicates that over half of technology firms are contemplating... By: Dave Sobel/September 19, 2025/Artificial Intelligence
AI Becomes Default: OpenAI Expands Workflows, Microsoft Democratizes Copilot, and Licensing Chaos GrowsOpenAI has launched a beta version of Developer mode for ChatGPT, which allows full read and... By: Dave Sobel/September 17, 2025/Artificial Intelligence
Microsoft Pushes Office Mandate, But Research Shows Remote Firms Growing FasterLast week, Microsoft announced a new policy requiring employees to return to the office three days... By: Dave Sobel/September 16, 2025/Artificial Intelligence