News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
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Well, Kaseya is hosting DattoCon this week.  

Kaseya has announced the acquisition of INKY, a leading provider of generative-AI-based email security solutions for managed service providers and small to midsize businesses. This move is designed to enhance Kaseya’s cybersecurity platform, integrating INKY’s advanced email protection capabilities to deliver enterprise-grade security for smaller organizations. INKY’s approach combines generative artificial intelligence, behavioral analysis, and real-time user coaching to thwart sophisticated phishing and impersonation attacks, providing users with alerts about potential risks directly within their email inbox.

Kaseya also unveiled several new products and features, including the Datto SIRIS 6 backup appliance and Datto Backup for Microsoft Entra ID, emphasizing a holistic approach to cyber resilience that goes beyond mere product offerings. The company is also set to introduce its Cyber Resiliency Platform in April 2026, which will provide managed service providers with a unified view of backup workloads and flexible pricing models.

Succar’s message: Kaseya’s evolution into an artificial intelligence-first company, focusing on innovation and community-driven growth to help MSPs increase revenue and enhance customer success. Succar announced a significant investment in unifying Kaseya’s extensive data infrastructure, which includes three exabytes of backup data and 16 million endpoints. She stated that this integration will lead to intelligence-driven tools capable of real-time automation and advanced analytics, enabling MSPs to automate workflows and analyze profitability.

No mention I’m aware of related to my investigative report from Monday. 

Why do we care?

So, Kaseya’s using DattoCon to tell us they’re now “AI-first.” They’re buying INKY for AI email protection, rolling out Datto SIRIS 6, teasing a Cyber Resiliency Platform for 2026, and talking about unifying three exabytes of data across 16 million endpoints. Big talk.

But here’s the rub — Kaseya, like many large platform companies, love to announce, not deliver. We’ve heard versions of this “one platform” story for years. It’s just marketing slides until MSPs see these systems working together.

The INKY deal? That’s real — smart move, makes sense for MSP security. The rest? Let’s see it before we believe it. Especially with that Datto v. Slide lawsuit hanging around — when your innovation story has you so concerned about protecting your existing IP via litigation, you might want to tread carefully before claiming “next generation.”  That feels more like defense than offense.

Bottom line: don’t build your roadmap on Kaseya’s promises. Kick the tires on what’s shipping now. The story sounds good — but the proof’s in the platform, not the press release.

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