GenAI Breaks the MSP Fixed-Fee Model—Cost Controls and Audit Logs Become the ProductAI Cost ReckoningWe’ve gotten a pretty clear set of signals that AI inside organizations is moving... By: Dave Sobel/April 21, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
Tiffani Bova on AI Compressing the MSP Transition: Faster Change, Higher RiskThe structural shift facing MSPs is the rapid movement from the traditional “model era” to the... By: Dave Sobel/April 20, 2026/Artificial Intelligence, Business Strategy, Security
Agentic AI Forces MSPs to Own Governance, Infrastructure Costs, and Execution RiskAI Tax: NetworksAI is showing up as something that runs, consumes resources, and changes what the... By: Dave Sobel/April 17, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
MSPs Risk Commodity Pricing Without Audit-Ready Data Governance in 2026SMB CautionTwo signals are converging: buyers are tightening budgets—and tightening trust requirements. First, let’s start in... By: Dave Sobel/April 14, 2026/Business Strategy, Community Sentiment, Security
Security’s Scarce Resource Is No Longer Tools — It’s Remediation CapacityClosure Is FiniteWhat’s changing in security right now is to stop looking for a single new... By: Dave Sobel/April 10, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
From Peer Review to Outage Reports: AI Accountability Becomes Operational InfrastructureThe Visibility Problem The signal is that AI use is becoming visible to institutions in ways... By: Dave Sobel/April 8, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Regulation, Security
Automation Exposes Coordination Debt—MSPs Must Govern It or Absorb ItAutomation Divide AI use is spreading, but readiness is uneven, and the operational expectations around speed... By: Dave Sobel/April 7, 2026/Artificial Intelligence, Business Strategy, Regulation, Security
Richard Luna: MSPs Risk Margin Erosion by Relying on Rented Stacks and App ResellingThe episode exposes a structural shift in the MSP sector toward increased commoditization and infrastructure dependence,... By: Dave Sobel/April 6, 2026/Artificial Intelligence, Business Strategy, Security
AI Is Directing Work Now; MSPs That Don’t Own the Control Layer Will Pay for ItBossless Workforce The signal is showing up in three places at once: workforce expectations, company formation,... By: Dave Sobel/April 1, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Security
The Same Force Driving VMware Exits and Apple’s Platform Push Is Now Threatening MSP MarginsConsolidation Wave TechCentral is out with a piece that should feel uncomfortably familiar if you run... By: Dave Sobel/March 31, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Security
Draup Data Shows Cybersecurity Hiring Pressure Will Persist Into 2028 – Vijay SwaminathanThe core structural shift highlighted involves a skills convergence and expanded role definition across technology and... By: Dave Sobel/March 27, 2026/Artificial Intelligence, Business Strategy, Security
The MSP Role Has Changed: You’re No Longer Deploying Software, You’re Governing ActorsAI Acts Now A security AI incident at a company the size of Meta is not... By: Dave Sobel/March 25, 2026/Artificial Intelligence, Security
Compliance Now Drives Tech Selection: FCC Router Ban and AI Procurement Terms Shift MSP LiabilityContract Conditions Policy is starting to behave less like a guardrail and more like a steering... By: Dave Sobel/March 24, 2026/Artificial Intelligence, Business Strategy, Regulation, Security
Hybrid IT Is Now the Default Operating Environment—MSPs That Can’t Govern It Will Leak MarginAI Cost Shock AI is changing the cost behavior of IT: hardware availability, endpoint refresh cycles,... By: Dave Sobel/March 23, 2026/Artificial Intelligence, Business Strategy, Security
How Cyber Insurance Analytics Are Changing Risk Accountability for MSPs – Nir Perry of CyberwriteThe episode highlights a structural shift in the cyber insurance market, marked by increasing reliance on... By: Dave Sobel/March 19, 2026/Artificial Intelligence, Business Strategy, Regulation, Security
MSPs Must Prove Continuous Security Outcomes or Cede Client Relationships to VendorsAttackers Adapt Security is not breaking because defenders do not care, or because budgets are missing. ... By: Dave Sobel/March 18, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
Platforms Own the Factory; MSPs Must Sell What Platforms Can’t PackageTools vs Outcomes The winners stop selling “we run the tools” and start selling governance, risk... By: Dave Sobel/March 17, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Security
Microsoft, Anthropic, and Falling PC Sales Are All Rewriting How MSPs Make MoneyAI Channel War Microsoft is enhancing Copilot by integrating Anthropic through Copilot Cowork, marking a deliberate... By: Dave Sobel/March 13, 2026/Artificial Intelligence, Business Strategy, Product & Company Updates, Security
AI Cost Shifting Forces MSPs to Price Governance as Managed Risk, Not Add-OnROI Reality Check A recent study shows only 4% of businesses see ROI from AI, with... By: Dave Sobel/March 11, 2026/Artificial Intelligence, Community Sentiment, Product & Company Updates, Regulation, Security
MSPs Face Compounding Risk as AI Acts at Scale Without Governance, Contracts, or TrustPlatform Land Grab In February, the U.S. economy experienced an unexpected decline, with employers shedding 92,000... By: Dave Sobel/March 9, 2026/Artificial Intelligence, Business Strategy, Community Sentiment, Product & Company Updates, Security