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News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers

2023 News Shows /

Wed Dec-13-2023: AI: Leveler or Divider?, MSP360’s Self-Service Revolution, OpenAI’s Leadership

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Your Host

Dave sobel, host of the business of tech podcast
Dave Sobel
Dave Sobel is a leading expert in the delivery of technology services with broad experience in both technology and business. He owned and operated a technology solution provider for over a decade, and worked for vendors leading community, marketing, product strategies, and M&A activities.

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Episode Description

In this episode of the Business of Tech podcast, Dave Sobel discusses four important topics. First, he explores whether AI is a leveler or a divider in white-collar work, citing studies that show AI primarily benefits high-performing employees and has little impact on low-performing ones. Next, he delves into the controversy surrounding Presto Automation’s heavy reliance on human labor, despite being an AI-focused company. Dave also examines the leadership style of Sam Altman, the CEO of OpenAI, and the consequences it has had within the organization. Lastly, he highlights how MSP360 is leveraging self-service to simplify cloud operations. Tune in to learn more about these topics and gain insights into the latest developments in the tech industry.

Four things to know today

00:00 Artificial Intelligence: A Leveler or Divider in White-Collar Work?
05:27 Artificial or Actual? Presto Automation’s Heavy Reliance on Human Labor Exposed
07:46 Inside OpenAI: The Controversy and Consequences of Sam Altman’s Leadership Style
09:34 MSP360 Leverages Self-Service

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