News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers

Live Show / Live Shows

Leadership vs. Technician Priorities in IT, AI and Healthcare: Adoption Rates and Future Trends

On the go? Listen to the Audio Podcast instead

Your Host

Dave sobel, host of the business of tech podcast
Dave Sobel
Dave Sobel is a leading expert in the delivery of technology services with broad experience in both technology and business. He owned and operated a technology solution provider for over a decade, and worked for vendors leading community, marketing, product strategies, and M&A activities.

This content is made possible by community-minded viewers like you

Thank you

Support Business of Tech

Episode Description

This episode sheds light on a significant issue within organizations – the disparity between leadership and IT technicians. The transcript reveals a noticeable variance in priorities and perspectives between C-suite executives and IT technicians. While C-suite executives prioritize customer satisfaction as the top metric, technicians are more focused on promptly resolving technical issues. This disparity can lead to misalignment, friction, and potential challenges within the organization.

Generative AI in healthcare,presents both promise and concerns. The episode highlighted that while there are investments and startups focusing on generative AI in healthcare, there are significant limitations and challenges to consider. Studies have shown that generative AI struggles with complex medical queries and can produce incorrect diagnoses, raising concerns about its efficacy. Additionally, worries exist about perpetuating stereotypes and biases in healthcare settings.

Holodeck is a cutting-edge system that leverages AI to generate interactive 3D environments for training robots. The system has been found to outpace human-created tools in terms of realism and accuracy, showcasing the potential of AI in creating diverse testing scenarios. Holodeck can generate a wide range of indoor environments based on user requests, making it a powerful tool for testing and training purposes.

Choose your upgrade:

Get the full benefits of Business of Tech Plus

Insider Access

$12/month

Perfect for MSPs and ITSPs that want full interviews, early access, and ad-free listening

  • Programmatic Ad-free private podcast feedSame show, little interruptions
  • Channel Chatter previews1–2 topics with light insights
  • Early access to interview episodesHear it days before public release
  • Monthly Insider BriefTighter analysis you can share internally
  • Extra audio segmentsCut interviews, behind-the-scenes commentary, quick competitive notes
  • Become an Insider for $12/month

    Leadership Access

    $149/month

    Perfect for MSPs and Vendors that run a team and need the extended tactics, executive summaries, and weekly alignment brief

  • All Insider Access benefits plus . . .
  • Invite your teamIncludes access for 5 team members with option to add more
  • Vendor Strategy BriefsThe entire library, plus new analysis every month
  • Channel ChatterAll topics, full insights, complete vendor discussion + sentiment list
  • Quarterly State of the Channel Briefing
  • Monthly AMA submission priorityAsk Dave direct questions, and skip the line
  • Get the Leadership Edge for $149/month

    Vendor Partner

    $500/month

    Perfect for channel companies or vendors looking to deepen their engagement with the show.

  • All Leadership Access benefits plus . . .
  • Get highlighted as a show sponsor You'll get placement in the show notes, throughout the website, and on our dedicated sponsors page.
  • Enjoy regular shout outs You'll be featured in a rotating format during the show
  • Become a show sponsor for $500/month

    Search all stories