News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers

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AI Liability Is About to Change MSP Risk – March 25, 2026 Live with Brad Gross

Dave SobelFebruary 26, 2026
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Dave sobel, host of the business of tech podcast
Dave Sobel
Dave Sobel is a leading expert in the delivery of technology services with broad experience in both technology and business. He owned and operated a technology solution provider for over a decade, and worked for vendors leading community, marketing, product strategies, and M&A activities.

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Episode Description

AI is changing service delivery. It’s also changing liability.

I’m joined live by Brad Gross to break down the legal realities MSPs need to understand as AI becomes embedded in tools, automation, and client environments.

We’ll cover:

How AI changes professional liability exposure

Contract language that may no longer be sufficient

Responsibility when autonomous systems make decisions

Insurance gaps operators may not see coming

What MSPs should be updating now

This is not a theoretical discussion. If AI is inside your stack — even indirectly through vendors — your risk profile may already be shifting.

Live Q&A during the broadcast.

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