News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
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The US Chamber of Commerce has endorsed Voice over Internet Protocol, or VoIP, as a beneficial communication solution for small and medium-sized businesses. This recommendation follows an article published by the Chamber, highlighting the advantages of VoIP, such as reduced costs, increased operational efficiency, and enhanced accessibility. According to the Chamber, many VoIP providers are investing in advanced analytics and automation tools that help businesses maximize their resources. Notably, over 30 percent of US small and medium-sized businesses are already utilizing VoIP systems, suggesting a significant trend towards this technology.

Corsica Technologies has announced the acquisition of AccountabilIT, significantly enhancing its capacity and expanding its service offerings in AI-enabled managed IT and cybersecurity. This merger positions Corsica Technologies as one of the nation’s most comprehensive managed service providers, now protecting over 100,000 endpoints. According to Corsica Technologies, this integration combines AccountabilIT’s expertise in cybersecurity and Microsoft services with Corsica’s strengths in automation and AI-driven security solutions. Chuck Vermillion, the former CEO of AccountabilIT, will join the Corsica board, further strengthening the leadership team. This acquisition not only broadens Corsica’s reach but also opens access to new

MorganFranklin Cyber, based in Charlotte, North Carolina, has acquired Lynx Technology Partners, a Cincinnati-based firm specializing in cybersecurity and risk management services. This acquisition enhances MorganFranklin’s capabilities in governance, risk, and compliance, as well as third-party risk management. Lynx Technology Partners, founded in 2009, has 23 employees listed on LinkedIn and offers a range of services, including compliance-as-a-service and risk operations center-as-a-service.. Aric Perminter, Lynx’s founder, will join MorganFranklin as managing director for client relations, bringing over 25 years of experience in IT and cybersecurity to the role. This acquisition follows MorganFranklin’s recent purchase by private equity firm MC Partners earlier this year.

Why do we care?

 The U.S. Chamber of Commerce just endorsed VoIP for small businesses — which is… fine, but about 15 years late. VoIP is mature, and plenty of MSPs have been deploying it forever. The real problem is that the Chamber’s message skips all the tricky parts: network design, bandwidth management, SIP security, QoS. If an SMB takes this at face value, they’re going to chase the lowest-cost option and wonder why their calls sound like they’re coming from inside a tin can.

Next, Corsica Technologies continues the consolidation parade by acquiring AccountabilIT, giving them over a hundred thousand endpoints under management. They’re leaning into the “AI-enabled security” positioning. And sure, automation matters — but let’s remember that “AI-enabled” is quickly becoming the new “cloud-powered.” The real story here is scale. Big providers are stacking capabilities fast, and smaller MSPs need to respond with focus and specialization, not buzzwords.

And in cybersecurity consulting, MorganFranklin Cyber bought Lynx Technology Partners, pulling more GRC and third-party risk capabilities in-house. GRC is hot right now because regulators, insurers, and customers are raising the bar. This isn’t about firewalls — it’s about proving your controls work.

Why do we care? Because all of this pushes IT service providers to raise their game. VoIP needs real engineering. Security needs real operational maturity. And compliance needs real expertise. If you’re just selling tools, you’re going to get outpaced. If you’re tying technology to measurable business outcomes — that’s where the opportunity is.

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