News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
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So these announcements impact MSPs themselves.

Moovila has released Project Hub, a built-in library for MSP project management that includes downloadable starter templates for common project types such as customer onboarding and cloud migrations. The Project Hub aims to address challenges faced by MSPs, including scope creep and inaccurate timelines, by providing standardized project templates with essential elements like task outlines and dependencies. This feature is available at no additional cost to all Moovila customers and is designed to improve project setup efficiency and operational consistency. The templates can be imported while maintaining their structure and excluding enterprise-specific data to ensure privacy. Moovila plans to expand this library by allowing MSPs to contribute their own templates in future updates.

Channel Guru has launched the Tech Partner Operating System (TPOS), designed to assist traditional Managed Service Providers (MSPs) in transitioning to Technology Solution Partners (TSPs). TPOS is a product-based platform that evaluates performance across 1,200 maturity points, organized into 10 key categories and 51 sub-categories, with over 1,000 actionable steps available via a dashboard. The system includes features such as access to a network of contributors and coaches, a resource library with over 350 tools and templates, a Business & People Performance Hub, and a Solutions Builder for creating scalable service offerings. It also provides complimentary ESAT and Pulse Check Surveys for tracking employee engagement. TPOS is available for use in a self-directed manner or with support from Channel Guru coaches and subject matter experts.

Huntress has announced enhanced support for contractors aiming to achieve Cybersecurity Maturity Model Certification (CMMC) Level 2 compliance. The release includes free, assessor-ready documentation developed in collaboration with DEFCERT, which is designed to simplify the assessment process for contractors. This documentation includes a Shared Responsibility Matrix and an Operations Plan to aid in compliance efforts. Huntress offers purpose-built products that provide CMMC-compliant detection and response, supported by a 24/7 AI-assisted Security Operations Center (SOC). These products address 37 of the 110 NIST SP 800-171 requirements and integrate with Microsoft 365, including Government Community Cloud environments. 

Zyxel Networks has launched a new Pay as You Go (PAYG) model aimed at simplifying operations for managed service providers (MSPs) and promoting business growth. The PAYG model features usage-based billing without upfront commitments, allowing MSPs to adjust services based on actual usage. Key features include a dedicated MSP portal for centralized management, templates for easy configuration replication, OpenAPI integration for automation, and in-platform support ticketing for quicker issue resolution. The PAYG model is available globally through Zyxel’s Circle platform for cloud-managed devices, and it integrates with over 100 products in the Nebula ecosystem, enhancing revenue opportunities for MSPs. This offering is part of Zyxel’s ongoing efforts to support service-based revenue models in the IT industry.

Why do we care?

let’s be honest—none of these announcements are sexy, but they matter.

Moovila’s giving you project templates for free—finally something that saves time instead of selling you another license. Channel Guru’s building this massive maturity dashboard to help MSPs evolve into what they call Technology Solution Partners—if you can get through 1,200 data points.

Huntress is quietly doing something smart—offering free CMMC documentation that contractors actually need. And Zyxel’s moving to pay-as-you-go for MSPs, which helps with flexibility and cash flow.

So yeah, lots of backend help here. The theme? Vendors are realizing MSPs need operational support, not just security tools and buzzwords. These are the kinds of features that make your business run smoother—if you actually use them.

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