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News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
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Barracuda Networks has announced significant updates to its BarracudaONE platform, including bulk remediation for email threats, which allows MSPs to swiftly address security risks across multiple customer accounts simultaneously, thereby reducing response times and limiting exposure. Additionally, the platform now integrates with six professional services automation systems, streamlining billing and invoicing processes and minimizing manual errors. 

Cisco has introduced a new platform aimed at Managed Service Providers, called Security Cloud Control for MSPs, during the Cisco Partner Summit 2025. This multi-tenant management solution is designed to streamline customer management, offering features like centralized oversight, granular access control, and simplified licensing processes. The platform is expected to be generally available in February 2026.

Jamf has announced the beta launch of its AI Analysis for Jamf Executive Threat Protection, a new capability aimed at enhancing mobile forensics research and simplifying the analysis of advanced mobile threats. The feature is designed to assist organizations in detecting sophisticated attacks targeting high-value users, such as political figures and journalists.. Jamf claims that its AI analysis can summarize potential remote attacks on mobile devices, including unusual app activities that may indicate hacking attempts. 

WatchGuard Technologies has announced an expansion of its Professional Services Automation, or PSA, integrations and introduced a new unified agent. WatchGuard now offers native support for ConnectWise Manage and Autotask PSA, with HaloPSA integration planned for the first quarter of 2026. This integration covers WatchGuard’s full security portfolio, including network, identity, endpoint, and Managed Detection and Response services. The newly launched WatchGuard Agent acts as a single, modular solution for various security functions, including endpoint protection, patch management, encryption, and Network Detection and Response collectors, supporting Windows, macOS, and Linux platforms. 

Microsoft plans to remove the Defender Application Guard from its Office suite by December 2027, starting with the February 2026 release of Office version 2602. This feature, designed for Windows 10 and Windows 11 Enterprise editions, isolates untrusted documents to protect users’ devices from potential threats. Microsoft initially announced the deprecation in November 2023, suggesting alternatives like Defender for Endpoint and Protected View, which will now be the primary method for opening documents that previously required Application Guard. The complete removal of this feature is scheduled for the release of Office version 2612 in December 2026, aligning with the end of support for Windows 11 version 23H2. 

Why do we care?

The pattern’s obvious: everyone wants to be the platform in your stack.

Barracuda’s rolling out bulk email remediation across tenants — good efficiency play. Cisco’s new Security Cloud Control gives MSPs centralized customer management — but it’s not out till 2026.

Jamf’s adding AI to analyze mobile threats; interesting idea, but I’ll want to see real validation. WatchGuard’s unified agent and PSA tie-ins? That’s about keeping you inside their ecosystem.

And Microsoft’s retiring Application Guard — that’s the shift away from local isolation toward full Defender cloud control.

Here’s the takeaway: integration isn’t the same as independence. Each of these updates saves you time — but also ties you tighter to the vendor.  So test the automation before you trust it, keep your stack modular, and make sure you’re the one in control — not your toolset.

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