News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
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SnapLogic has announced an expansion of support for the Model Context Protocol, aiming to integrate artificial intelligence into enterprise workflows more effectively. This update includes enhanced governance, orchestration, and security capabilities, allowing businesses to incorporate AI agents seamlessly into their existing systems without requiring extensive reconfiguration.

Delinea has launched its open-source Model Context Protocol Server, enabling developers to securely embed access to credentials and workflows in their custom artificial intelligence agents. The MCP Server, available for free on GitHub, addresses the challenges organizations face in managing secure connections to external tools and sensitive data as the use of AI agents increases. By employing temporary credentials for specific requests, the MCP Server aims to reduce the risk of credential leakage.

Figma has announced updates that enhance the accessibility of its design tools for artificial intelligence agents, allowing them to communicate directly with its app-building platform. The Model Context Protocol server, which connects AI models to the underlying code of designs created in Figma, now supports the Figma Make coding tool, enabling AI models to accurately recreate applications based on their design rather than guessing from visual prototypes. The MCP server can now be accessed remotely from various AI coding agents and integrated development environments, broadening its usability beyond those who rely on the desktop application.

Digital workplace platform TeamViewer has launched a Global Managed Service Provider Partner Program aimed at accelerating scalable growth and providing partners with a competitive edge in their markets. The program features a new tiered structure, and members of the program will have access to Tensor, TeamViewer’s cloud-based remote connectivity platform, and the MSP Growth Index, which offers personalized insights for service delivery improvement.

CyberFOX has announced a strategic partnership with MSP Process to enhance identity verification and combat voice phishing attacks. This collaboration allows CyberFOX to become an official reseller of MSP Process’ End-User and Technician Verification solutions, which are designed to close critical cybersecurity gaps for managed service providers and their clients.

Data storage specialist Seagate has announced a strategic partnership with cybersecurity vendor Acronis to enhance storage capabilities for managed service providers. Seagate will integrate its S3-compatible Lyve Cloud Object Storage platform into Acronis offerings, providing advanced security features such as data encryption, role-based access control, and identity management.

Barracuda Networks has announced the appointment of Rohit Ghai as its new Chief Executive Officer, succeeding Hatem Naguib, who has stepped down after leading the company since 2021. Rohit Ghai has over two decades of experience in cybersecurity and software-as-a-service.

Why do we care?

AI’s plumbing is getting standardized. SnapLogic, Delinea, Figma—they’re all on board with the Model Context Protocol. That means less spaghetti integration, more secure, governed AI workflows. Translation: MSPs can finally start building AI services without duct tape. Then you’ve got TeamViewer wanting a bigger MSP footprint, CyberFOX plugging a social-engineering hole with MSP Process, Seagate cozying up with Acronis on storage, and Barracuda swapping CEOs. The throughline? Vendors are all trying to grab more of your stack. But here’s the trap—if you just resell every vendor add-on, you slide straight into commoditization. The real value is curation: picking integrations that cut friction and ignoring the noise. That’s where providers protect margin.  Care about what cuts friction. That’s what you can sell as value. The rest? Watch it, but don’t get distracted.

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