News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
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N-able has launched Cat-MIP aimed at standardizing terminology for artificial intelligence in cybersecurity and IT management. This initiative addresses the challenge of inconsistent terminology across different tech vendors, enabling more effective integration of AI across the IT ecosystem. The Cat-MIP Standards Board, which includes companies like HaloPSA and Auvik Networks, is developing a vendor-neutral dictionary that will facilitate accurate AI command interpretation. By reducing errors and ambiguities, Cat-MIP enhances cybersecurity and operational reliability, ensuring that critical IT processes are executed correctly on the first attempt.

And a few changes at Kaseya.   Kaseya has announced the appointments of Anthony Anzevino as Chief Revenue Officer and Pratik Wadher as Chief Technology Officer, effective immediately. Anthony Anzevino brings extensive experience in sales and customer success from companies such as Commvault and Amazon Web Services. Pratik Wadher, with over 25 years in enterprise software and technology, will focus on advancing Kaseya’s AI-first platform, Kaseya 365. Kaseya’s Executive Vice President of Channel, Dan Tomaszewski, emphasizes a shift towards a community-centric approach for managed service providers, stating, “It’s not our community, it’s the MSPs’ community.”

Why do we care?

Disclosure, I’m a N-Able shareholder.

N-able just launched Cat-MIP—a push to standardize AI terminology so “remediate” means the same thing across vendors. That’s actually a big deal—misinterpreted AI commands are a real risk—but here’s the catch: it only matters if others join in. With Auvik and HaloPSA on board, it’s a start, but unless the big names buy in, this could just be another orphaned standard.  Vendors are often reluctant to standardize if they see competitive differentiation in their proprietary approaches. Without wide buy-in, Cat-MIP could end up as shelfware, remembered only as a press release.

Also worth noting: N-able’s new self-description as “a global software company delivering a unified cyber resiliency platform” signals an intentional repositioning. It’s a shift away from being “one of the RMM players” and toward competing in the broader cybersecurity and resilience category. That puts them closer to players like Acronis, Arctic Wolf, or Sophos than just the traditional RMM/PSA cohort.

And over at Kaseya, Rania Succar is putting her fingerprints on leadership—new CRO, new CTO, and a softer message about “the MSPs’ community.” That’s a tone change from the past. But let’s be real: new titles don’t fix integration headaches. MSPs should watch for execution, not just announcements.

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