News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
apple logo on glass window

Apple had it’s big event yesterday, and if you want to know all about the new Watches and iPhones, there are great souces. I’m going to focus on the business related announcements.

Apple is set to release updates to its operating systems on September 15, 2025, including iOS 26, iPadOS 26, macOS 26 Tahoe, and others. This marks a shift to a year-based version numbering system, aiming for consistency across its ecosystem as all updates will be launched simultaneously. The most notable feature across these updates is the introduction of the new “Liquid Glass” user interface, which incorporates glass-like transparency, translucency, and animations. This overhaul is Apple’s most extensive since the release of iOS 7 in 2013, reflecting a trend toward more immersive and visually appealing user experiences. The updates will be pre-installed on new devices.

Apple has announced significant security upgrades in its latest iPhone 17 lineup, introducing a feature called Memory Integrity Enforcement. This always-on safety protection aims to make it more challenging for spyware developers to exploit vulnerabilities in devices, representing what Apple claims is the most substantial upgrade to memory safety in consumer operating systems to date. The implementation of Memory Integrity Enforcement utilizes advanced technology to protect critical areas of the operating system and user processes. Apple’s new A19 and A19 Pro chips are designed to enhance security, ensuring that all users benefit from these improvements by default. Additionally, the company has integrated measures to mitigate vulnerabilities like those seen in the Spectre exploit, maintaining performance with minimal impact on CPU usage.

Apple has unveiled two new wireless chips, the C1X and N1, in its latest iPhone Air, marking a significant step towards custom-designed components for its devices. The C1X modem enhances power efficiency and performance, offering speeds up to two times faster than its predecessor, while using 30 percent less energy. These advancements enable improved connectivity with support for sub-6GHz 5G, 4G LTE, and Wi-Fi 7. The N1 chip also introduces Bluetooth 6 for better accessory connections. This shift to in-house chip design aims to reduce reliance on Qualcomm and pave the way for future innovations, including plans to integrate modem and processor into a single chip. The iPhone Air is part of a broader trend in Apple’s strategy to control more of its hardware ecosystem, as noted by Bloomberg.

Apple announced the release of the AirPods Pro 3 which  introduces a live translation feature that allows users to communicate in different languages seamlessly.

Missing?  Apple Intelligence. While Chief Executive Officer Tim Cook highlighted significant advancements in hardware and software, specific AI tools were only briefly mentioned, reflecting a more subdued approach compared to the previous year’s launch. Despite the new iPhones incorporating enhanced gaming and photography features powered by improved silicon, many of the AI functionalities touted, such as visual intelligence and live translation, were previously discussed at the Worldwide Developers Conference earlier this year. This cautious stance comes as Apple faces criticism for lagging behind competitors like Google and Samsung, who have been more aggressive in showcasing their AI capabilities. Moreover, Apple recently experienced a wave of exits from its AI research team, raising questions about its future in the AI arms race, which has become increasingly competitive among tech giants investing heavily in artificial intelligence initiatives.

Why do we care?

Apple rolled out shiny new stuff—new OS, new iPhones, new chips. But here’s where IT folks should actually care. The “Liquid Glass” interface? That’s a help desk spike waiting to happen when users get confused. The real story is security—Apple’s building memory protections into the silicon. That’s meaningful. The new wireless chips? Great, and proof of how who manufactures chips matters.

Live translation in AirPods is cool and probably useful for business travel.  That’s the feature I’m excited about.   There’s questions around how it actually works in real conversations. And AI? Pretty quiet. Either Apple is behind or they’re staying focused on practical use cases instead of hype.  But that silence matters—because competitors like Google and Samsung are leaning hard into AI-first branding. If Apple really is lagging, IT leaders should be watching for a potential support gap down the road, as clients compare what their iPhones can do versus Android devices.

The practical takeaways are more security, more support load, and maybe more stability in how Apple handles AI.

Choose your upgrade:

Get the full benefits of Business of Tech Plus

Insider Access

$12/month

Perfect for MSPs and ITSPs that want full interviews, early access, and ad-free listening

  • Programmatic Ad-free private podcast feedSame show, little interruptions
  • Channel Chatter previews1–2 topics with light insights
  • Early access to interview episodesHear it days before public release
  • Monthly Insider BriefTighter analysis you can share internally
  • Extra audio segmentsCut interviews, behind-the-scenes commentary, quick competitive notes
  • Become an Insider for $12/month

    Leadership Access

    $149/month

    Perfect for MSPs and Vendors that run a team and need the extended tactics, executive summaries, and weekly alignment brief

  • All Insider Access benefits plus . . .
  • Invite your teamIncludes access for 5 team members with option to add more
  • Vendor Strategy BriefsThe entire library, plus new analysis every month
  • Channel ChatterAll topics, full insights, complete vendor discussion + sentiment list
  • Quarterly State of the Channel Briefing
  • Monthly AMA submission priorityAsk Dave direct questions, and skip the line
  • Get the Leadership Edge for $149/month

    Vendor Partner

    $500/month

    Perfect for channel companies or vendors looking to deepen their engagement with the show.

  • All Leadership Access benefits plus . . .
  • Get highlighted as a show sponsor You'll get placement in the show notes, throughout the website, and on our dedicated sponsors page.
  • Enjoy regular shout outs You'll be featured in a rotating format during the show
  • Become a show sponsor for $500/month

    Search all stories