Auvik has launched new capabilities aimed at enhancing IT management, including improved network monitoring and a streamlined dashboard for Software as a Service management. These innovations, such as Smart Alert Suppression, aim to assist IT professionals by reducing alert noise and providing clearer insights into network issues. The new client dashboard for Software as a Service management consolidates critical information on security, expenditure, and application usage, helping identify areas for potential cost savings.
Why do we care?
Auvik just rolled out two new tricks. One: Smart Alert Suppression—basically, fewer false alarms so your techs don’t get numb to tickets that don’t matter. Two: a SaaS management dashboard that shows where customers are overspending on licenses or where shadow IT might be creeping in.
Sounds good, right? But here’s the real play—Auvik doesn’t want to be “the network monitoring vendor.” They’re angling to be an IT management platform. That means pulling in SaaS data, spend, and security alongside network insights.
MSPs can use this to package new services. Imagine running quarterly SaaS cost audits and showing clients real savings. That’s sticky. The caution? Don’t assume Auvik replaces a dedicated SaaS management platform—it may not be deep enough. Test if it’s strong enough for your stack or if it’s just another dashboard.