News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
a white and black printer sitting on top of a counter

And how about some boring technologies.. and their implications.

In 2025, email continues to be the cornerstone of business communication across various industries, despite the growing popularity of instant messaging and collaboration tools. A recent report surveying 4,009 IT leaders from the United Kingdom, United States, Germany, and Australia reveals a significant paradox: while businesses increasingly depend on email for accountability and professionalism, many still manage it using outdated processes and insufficient investment. The report emphasizes that IT leaders are tasked with securing critical communication channels, modernizing legacy workflows, and ensuring compliance, yet often lack the necessary tools and authority to achieve these objectives effectively.

A recent report from HP Wolf Security reveals that many organizations are neglecting printer security, exposing critical data to increasing cyber threats. The survey, which included over 800 IT and security decision-makers worldwide, found that only 36 percent of IT teams apply printer firmware updates promptly, despite spending an average of 3.5 hours per printer each month on security management. Vulnerabilities exist throughout the printer lifecycle, with only 38 percent of respondents indicating collaboration among procurement, IT, and security teams during the supplier selection phase. Additionally, 70 percent expressed concerns about offline threats, highlighting the need for improved security measures.

Why do we care?

Email and printers. Boring, right? And that’s exactly the problem.

Email is still the lifeblood of business communication, but most companies treat it like it’s 2005—outdated processes, poor investment, and no real governance. IT teams are supposed to secure, modernize, and make it compliant… with duct tape and wishful thinking.

And printers? Still a nightmare. HP says only 36% of companies even update firmware on time. Most don’t loop security into purchasing decisions. Meanwhile, that printer’s sitting on the network, pumping out contracts, HR docs, and medical records—completely exposed.

These overlooked systems are real risks. If you’re not talking to your clients about securing email and printers, someone else will. There’s budget hiding in plain sight—and it’s not glamorous, but it’s yours to claim.

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