News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
a blue background with a white square in the middle

Microsoft is set to end support for Windows 11 SE in October 2026, just five years after its launch aimed at competing with Google Chromebooks in the education sector. The operating system, designed for low-cost laptops, was intended to persuade schools to avoid switching to Chrome OS. Historically, Microsoft has struggled to gain traction against Chrome OS, previously attempting to lock down Windows 10 with S Mode, which limited users to apps from the Microsoft Store. Windows 11 SE followed a similar strategy, promoting Progressive Web Apps over traditional applications, but faced challenges as IT administrators had to create exceptions for running standard applications. According to Gartner, Chromebook shipments have been declining since 2022, raising questions about their market viability.

Microsoft has unveiled a significant update to its Edge web browser, introducing a feature called “Copilot Mode,” designed to enhance the browsing experience through artificial intelligence. This new mode allows users to interact with the AI assistant, which manages tasks such as analyzing websites and documents, offering contextual suggestions across multiple tabs, and even booking reservations through natural language commands. According to Microsoft’s Sean Lundersay, the Copilot Mode aims to streamline the browsing process by acting as a collaborator, cutting through clutter, and maintaining user flow. The feature is currently available for free during its experimental phase but may require a subscription in the future.

SentinelOne has announced its acquisition of Prompt Security, a startup dedicated to safeguarding generative artificial intelligence tools in real-time. This strategic move is set to enhance SentinelOne’s Singularity Platform, enabling organizations to gain deeper control over AI access, data sharing, and safety without hindering adoption. Prompt Security, which is just two years old, has already secured a solid customer base, including several Fortune 500 companies, and processes millions of AI interactions each month. The acquisition, a combination of cash and stock, is anticipated to close in SentinelOne’s third fiscal quarter. Prompt Security’s technology aims to address significant security gaps related to the rise of generative AI tools.

Why do we care?

So, Microsoft’s pulling the plug on Windows 11 SE in 2026—no shocker there. Turns out locking down a cheap laptop OS for schools didn’t beat Chromebooks. If you’re servicing K–12, there won’t be a “Microsoft saves the day” moment.   Te real focus in K–12 remains on device management, identity, and Microsoft 365 services, not custom OS variants.

Edge is getting “Copilot Mode”—AI that lives in your browser, doing tab wrangling, analysis, and maybe booking dinner reservations. Free now, subscription later? Yeah, probably. Only matters if your customers are already on Edge—don’t expect it to win Chrome converts overnight.   That said, every small percentage point matters.  See the information on Bing from yesterday.  

And SentinelOne’s buying Prompt Security. They want to own AI governance—blocking risky prompts, controlling what data hits ChatGPT, all that. Even if SMB clients aren’t asking today, start building AI access control and prompt security checks into your proposals—compliance-driven buyers will see it as forward-thinking.

Choose your upgrade:

Get the full benefits of Business of Tech Plus

Insider Access

$12/month

Perfect for MSPs and ITSPs that want full interviews, early access, and ad-free listening

  • Programmatic Ad-free private podcast feedSame show, little interruptions
  • Channel Chatter previews1–2 topics with light insights
  • Early access to interview episodesHear it days before public release
  • Monthly Insider BriefTighter analysis you can share internally
  • Extra audio segmentsCut interviews, behind-the-scenes commentary, quick competitive notes
  • Become an Insider for $12/month

    Leadership Access

    $149/month

    Perfect for MSPs and Vendors that run a team and need the extended tactics, executive summaries, and weekly alignment brief

  • All Insider Access benefits plus . . .
  • Invite your teamIncludes access for 5 team members with option to add more
  • Vendor Strategy BriefsThe entire library, plus new analysis every month
  • Channel ChatterAll topics, full insights, complete vendor discussion + sentiment list
  • Quarterly State of the Channel Briefing
  • Monthly AMA submission priorityAsk Dave direct questions, and skip the line
  • Get the Leadership Edge for $149/month

    Vendor Partner

    $500/month

    Perfect for channel companies or vendors looking to deepen their engagement with the show.

  • All Leadership Access benefits plus . . .
  • Get highlighted as a show sponsor You'll get placement in the show notes, throughout the website, and on our dedicated sponsors page.
  • Enjoy regular shout outs You'll be featured in a rotating format during the show
  • Become a show sponsor for $500/month

    Search all stories