News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
us a flag under white clouds

The United Kingdom may be reconsidering its demand for Apple to provide backdoor access to encrypted user data, following pressure from the United States government. Reports indicate that UK government sources believe this pressure is compelling the Home Office to back down from its earlier request. In January, the UK Home Office formally asked Apple, the technology giant known for prioritizing user privacy, to grant law enforcement access to encrypted data. Apple responded by withdrawing its advanced data protection service from the UK, emphasizing that it has never built a backdoor for its products and never intends to. The Home Office’s demand, issued under the Investigatory Powers Act, has raised concerns about its impact on technology agreements with the US, especially as the government aims to attract American tech investment. Critics, including US Vice President JD Vance, have labeled the idea of creating backdoors as flawed, warning that they could be exploited by malicious actors.

Meanwhile, Meta Platforms has announced that it will not sign the European Union’s code of practice for artificial intelligence, which is intended to help companies comply with the EU’s AI Act. Joel Kaplan, Meta’s Chief Global Affairs Officer, described the code as an overreach, introducing legal uncertainties for developers and extending beyond the intended scope of the AI Act. This decision continues a pattern of tension between Meta and European regulators. Last year, the company refrained from launching a multimodal version of its large language model, Llama, in the EU, citing an unpredictable regulatory environment.

OpenAI has entered into a strategic partnership with the United Kingdom government to enhance the country’s artificial intelligence infrastructure. This deal aims to expand AI security research collaborations and improve data centers, with a focus on sectors such as security, education, justice, and defense.   The partnership aligns with the UK’s AI Opportunities Action Plan, which seeks to promote AI sovereignty and economic development through initiatives like AI Growth Zones. The collaboration is expected to create high-paying technology jobs and increase investments in infrastructure in the UK.

Why do we care?

So the UK might be backing off its demand for Apple to break encryption—thanks in part to pressure from the US. Meanwhile, Meta’s throwing shade at the EU’s AI code of practice, saying it’s an overreach, and OpenAI’s cozying up to the UK government in a big AI infrastructure deal.

Why do we care? Because for MSPs, this is all about the ecosystems you depend on. If encryption backdoors were forced, it would have been a nightmare for security. Meta’s EU drama is a reminder that regulatory fights can shut down tools overnight. And OpenAI’s UK play? It shows governments are picking their horses in the AI race—and they’re betting on big players.

For you, that means doubling down on client conversations about encryption resilience, tracking which AI tools are actually viable in your markets, and figuring out how to add value when your clients are increasingly tied into the Big Tech ecosystems you don’t control.

Choose your upgrade:

Get the full benefits of Business of Tech Plus

Insider Access

$12/month

Perfect for MSPs and ITSPs that want full interviews, early access, and ad-free listening

  • Programmatic Ad-free private podcast feedSame show, little interruptions
  • Channel Chatter previews1–2 topics with light insights
  • Early access to interview episodesHear it days before public release
  • Monthly Insider BriefTighter analysis you can share internally
  • Extra audio segmentsCut interviews, behind-the-scenes commentary, quick competitive notes
  • Become an Insider for $12/month

    Leadership Access

    $149/month

    Perfect for MSPs and Vendors that run a team and need the extended tactics, executive summaries, and weekly alignment brief

  • All Insider Access benefits plus . . .
  • Invite your teamIncludes access for 5 team members with option to add more
  • Vendor Strategy BriefsThe entire library, plus new analysis every month
  • Channel ChatterAll topics, full insights, complete vendor discussion + sentiment list
  • Quarterly State of the Channel Briefing
  • Monthly AMA submission priorityAsk Dave direct questions, and skip the line
  • Get the Leadership Edge for $149/month

    Vendor Partner

    $500/month

    Perfect for channel companies or vendors looking to deepen their engagement with the show.

  • All Leadership Access benefits plus . . .
  • Get highlighted as a show sponsor You'll get placement in the show notes, throughout the website, and on our dedicated sponsors page.
  • Enjoy regular shout outs You'll be featured in a rotating format during the show
  • Become a show sponsor for $500/month

    Search all stories