News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
teal LED panel

A recent global survey highlights a worrying disconnect between small and medium-sized businesses’ confidence in their cybersecurity readiness and the actual measures they have in place. The “State of IT Security for SMBs in 2025” report from Devolutions reveals that while 71% of SMBs express confidence in handling major cybersecurity incidents, only 22% report having an advanced cybersecurity posture, indicating a significant risk gap. The survey also identifies privileged access management as a critical vulnerability, with over half of the respondents still relying on manual methods to manage sensitive credentials. Additionally, although 71% of SMBs plan to increase their use of artificial intelligence tools for cybersecurity, only 25% are currently using them. Budgeting for cybersecurity is on the rise, with 63% of SMBs increasing their security budgets, yet nearly a third allocate less than 5% of their overall IT budgets to security.

They’re not alone.  The Techaisle SMB and Midmarket Security Adoption Trends Report highlights a significant level of unpreparedness among small and medium-sized businesses, as well as midmarket firms, in the face of evolving cybersecurity threats. According to the report, 46% of small businesses lack a security protocol for incidents, and 51% have no formal risk frameworks. The report reveals that 68% of small businesses feel less prepared than their peers, while the financial losses due to security incidents average $1.6 million. Midmarket firms also face challenges, with 34% lacking a security protocol and experiencing higher incident rates at 57%. The research indicates a critical shift towards cyber resiliency, with 68% of small businesses and 89% of midmarket firms recognizing the importance of not only preventing attacks but also recovering quickly from incidents.

The market for cybersecurity solutions targeted at small and medium-sized businesses is projected to grow significantly, reaching an estimated value of 70 billion dollars by 2034, up from 25 billion dollars in 2024, per data from Exactitude Consultancy. This growth is driven by an increasing frequency of cyberattacks and rising regulatory pressures. Key trends include the adoption of cloud-based security solutions and the emergence of zero-trust architecture, which emphasizes continuous verification for accessing networks.

Why do we care?

We care because this data reveals a dangerous misalignment between perceived and actual cybersecurity readiness among SMBs—posing both a risk to the businesses themselves and an opportunity for IT service providers to step in with strategic, outcome-focused solutions.

There’s a widening credibility and capability gap in SMB cybersecurity—and that gap is where IT service providers must play. But this isn’t a tooling problem. It’s a strategic misalignment problem.

IT providers that lean into cybersecurity as a business enabler—focused on continuity, risk posture maturity, and operational recovery—will be the ones to gain trust and long-term contracts. The winners won’t just sell protection; they’ll sell resilience with accountability. Think less “deploy the tool” and more “prove the risk is managed.”

This is a trust moment, and providers who act like partners, not product pushers, will be the ones SMBs lean on when the inevitable breach comes.

Choose your upgrade:

Get the full benefits of Business of Tech Plus

Insider Access

$12/month

Perfect for MSPs and ITSPs that want full interviews, early access, and ad-free listening

  • Programmatic Ad-free private podcast feedSame show, little interruptions
  • Channel Chatter previews1–2 topics with light insights
  • Early access to interview episodesHear it days before public release
  • Monthly Insider BriefTighter analysis you can share internally
  • Extra audio segmentsCut interviews, behind-the-scenes commentary, quick competitive notes
  • Become an Insider for $12/month

    Leadership Access

    $149/month

    Perfect for MSPs and Vendors that run a team and need the extended tactics, executive summaries, and weekly alignment brief

  • All Insider Access benefits plus . . .
  • Invite your teamIncludes access for 5 team members with option to add more
  • Vendor Strategy BriefsThe entire library, plus new analysis every month
  • Channel ChatterAll topics, full insights, complete vendor discussion + sentiment list
  • Quarterly State of the Channel Briefing
  • Monthly AMA submission priorityAsk Dave direct questions, and skip the line
  • Get the Leadership Edge for $149/month

    Vendor Partner

    $500/month

    Perfect for channel companies or vendors looking to deepen their engagement with the show.

  • All Leadership Access benefits plus . . .
  • Get highlighted as a show sponsor You'll get placement in the show notes, throughout the website, and on our dedicated sponsors page.
  • Enjoy regular shout outs You'll be featured in a rotating format during the show
  • Become a show sponsor for $500/month

    Search all stories