News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
man in brown jacket using a machine

Cisco Systems has announced the launch of new routers and switches designed to optimize artificial intelligence deployments in campus environments. The company, in collaboration with Nvidia, has unveiled hardware that aims to triple throughput compared to previous versions, supporting the increased demands of branch office networks. The new hardware includes models from the secure router family capable of handling up to 51.2 terabits per second with minimal latency. Cisco’s advancements also feature the Deep Network Model, a large language model intended to enhance network management through automation. The model is set to provide capabilities such as a natural language interface for troubleshooting and a user-friendly interface for enhanced collaboration among IT teams. Cisco emphasizes that these innovations will allow network management to occur at machine speed while still keeping IT professionals in control.

Apple has announced that Intel-based Macs will no longer receive major software updates following the launch of macOS Tahoe this fall. This decision marks the end of a transition that began in 2020 when Apple introduced its first in-house processors, effectively phasing out Intel chips from its product lineup. Matthew Firlik, Apple’s senior director of developer relations, stated during the WWDC Platforms State of the Union keynote that macOS Tahoe will be the final release for Intel Macs. While these devices will not receive major updates, they will continue to receive security updates for three years. Affected models include the 16-inch MacBook Pro released in 2019, among others. Apple is now focusing on its silicon chips, emphasizing that these processors enable advancements previously deemed impossible.

Why do we care?

Cisco is laying the groundwork for a new AI-aware network layer, one that anticipates the decentralization of AI workloads. For IT service providers, this is a call to treat networking as an active part of AI architecture, not a passive utility. The emergence of AI-powered troubleshooting also foreshadows a shrinking role for lower-tier support staff—MSPs should invest in upskilling and automation strategy now.

On the Apple side, the sunsetting of Intel Macs marks a clear lifecycle checkpoint for customers still holding onto older devices. The transition isn’t surprising—but it now has a concrete deadline. For providers, this is a hardware refresh catalyst and an opportunity to guide clients through a broader platform modernization strategy.

Choose your upgrade:

Get the full benefits of Business of Tech Plus

Insider Access

$12/month

Perfect for MSPs and ITSPs that want full interviews, early access, and ad-free listening

  • Programmatic Ad-free private podcast feedSame show, little interruptions
  • Channel Chatter previews1–2 topics with light insights
  • Early access to interview episodesHear it days before public release
  • Monthly Insider BriefTighter analysis you can share internally
  • Extra audio segmentsCut interviews, behind-the-scenes commentary, quick competitive notes
  • Become an Insider for $12/month

    Leadership Access

    $149/month

    Perfect for MSPs and Vendors that run a team and need the extended tactics, executive summaries, and weekly alignment brief

  • All Insider Access benefits plus . . .
  • Invite your teamIncludes access for 5 team members with option to add more
  • Vendor Strategy BriefsThe entire library, plus new analysis every month
  • Channel ChatterAll topics, full insights, complete vendor discussion + sentiment list
  • Quarterly State of the Channel Briefing
  • Monthly AMA submission priorityAsk Dave direct questions, and skip the line
  • Get the Leadership Edge for $149/month

    Vendor Partner

    $500/month

    Perfect for channel companies or vendors looking to deepen their engagement with the show.

  • All Leadership Access benefits plus . . .
  • Get highlighted as a show sponsor You'll get placement in the show notes, throughout the website, and on our dedicated sponsors page.
  • Enjoy regular shout outs You'll be featured in a rotating format during the show
  • Become a show sponsor for $500/month

    Search all stories