ConnectWise is hosting their IT Nation Secure event, and launched the latest version of its Security Information and Event Management solution, designed specifically for managed service providers. Key features include unified log management, automated alert triage, and customizable dashboards, which aim to boost productivity and reduce incident response times for providers managing diverse client environments.
ConnectWise has announced the launch of its new Professional Services Automation solution powered by Asio, along with the introduction of ConnectWise Pro, a unified platform packaging offering for managed service providers. The PSA powered by Asio introduces a modernized experience for service desk and operations teams, featuring a common interface, shared data across tools, and embedded automation capabilities. ConnectWise Pro offers an all-in-one package that simplifies operations by bundling critical tools into a single contract, allowing partners to choose between different pricing models based on how they charge clients.
ConnectWise, in partnership with Microsoft and Pax8, has launched ConnectWise Endpoint Management & Security for Microsoft 365, aims to help MSPs manage and secure their clients’ IT environments more efficiently. This new solution combines Microsoft 365 Business Premium, which includes productivity and security features, with ConnectWise’s Remote Monitoring and Management Pro, and Managed Detection and Response for Microsoft Defender. The solution will be available through the Pax8 marketplace, simplifying procurement and billing processes for MSPs.
Why do we care?
ConnectWise’s announcements at IT Nation Secure 2025 show it’s doubling down on platform consolidation, modernizing core tooling with Asio, and leaning into strategic partnerships (notably with Microsoft and Pax8) to deepen its role as a backbone provider for MSP operations.
By launching ConnectWise Pro, the company is bundling PSA, RMM, and MDR into a single offer with flexible billing. This isn’t new in the industry, but this move is about catching up and keeping up.
The new Asio-powered PSA is positioned as a “modern” experience—shared data layers, automation, and UI parity across modules. That’s long overdue, and notably was soft launched back in November.
ConnectWise is attempting to reassert itself as the central nervous system of the MSP, not just a collection of tools. For partners, the question is less about feature parity and more about operational efficiency, vendor trust, and long-term platform viability.
Key action: Evaluate whether ConnectWise’s “unified platform” pitch reduces administrative drag for your teams without giving up the flexibility your clients demand. If the answer is yes, this could be worth the reinvestment. If not, don’t be afraid to maintain—or deepen—your stack diversity.