News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
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Some interesting product related news.

Coro, a leading cybersecurity platform for small and midsize businesses, has launched its new Security Awareness Training module to combat human error and enhance defenses against phishing attacks. This module is designed to integrate seamlessly into Coro’s existing platform, allowing businesses to mitigate risks without the complexity of additional tools. The Security Awareness Training module features personalized education that adapts to user behavior, providing targeted training based on individual weaknesses.

Sophos has launched its MSP Elevate business-acceleration program, designed to help managed service providers expand their cybersecurity offerings and enhance customer defenses. The program includes benefits such as exclusive access to Sophos’ Managed Detection and Response service, discounted hardware bundles, and growth-based rebates. The Sophos MSP Elevate program requires partners to commit to a minimum monthly spend over a 12-month period, and participants must first join the MSP Flex program to offer Sophos solutions on a monthly billing basis.

FlexPoint has successfully raised $12 million in Series A funding to enhance its business-to-business payments platform designed for managed service providers and their small to medium-sized business clients. This funding will allow FlexPoint to focus on product development and expand its partner program. Since its inception in March 2023, FlexPoint has amassed a total of $19.5 million in funding. The company’s platform currently serves over 40,000 businesses, aiming to automate payment processes for managed service providers, which traditionally rely on manual methods. Additionally, the company is integrating artificial intelligence into its services, enabling same-day payment processing by assessing transaction risks through advanced technology.

Stackpack, an intelligent Vendor Stack Management platform, has raised $6.3 million in funding, led by Freestyle Capital, to help businesses manage their growing network of third-party vendors more effectively. The platform aims to tackle the chaos associated with vendor management, a $475 billion issue in the U.S. alone, where 25% of spending on third-party software and services goes unused. Founded by Sara Wyman, a former executive at Etsy and Affirm, Stackpack provides finance and IT teams with a single source of truth for vendor information, utilizing artificial intelligence to track renewal dates and compliance gaps. The early team includes leaders from notable companies such as PayPal and Google, positioning Stackpack to meet the increasing demand for automated vendor management solutions as the number of vendors outpaces the number of employees at many organizations. Currently, Stackpack manages over 10,500 vendors and $510 million in spending across more than 50 clients.

Why do we care?

This batch of product news gives us a directional pulse across key themes in the IT services space: automation of complexity, strategic enablement for partners, and the growing importance of AI-driven operational tools.

MSPs need to move deeper into the operational guts of their clients’ businesses—security culture, vendor oversight, finance automation.  Vendors are racing to equip MSPs not just with better tools, but with business capabilities that expand their relevance and stickiness. The opportunity is real—but success depends on smart curation, not chasing every shiny object.

Strategic providers will win by integrating selectively, standardizing operations, and aligning solutions with client pain—not just feature lists.

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