Microsoft has launched the Wave 2 Spring release of its Microsoft 365 Copilot, introducing a range of new features designed to enhance productivity. This update includes the rollout of advanced AI agents for research and analysis, as well as a new Agent Store that integrates various third-party applications like Jira and Miro. Among the notable enhancements, the Skill Discovery agent assists in forming skills-based teams by leveraging employee capabilities. Additionally, the Create feature allows users to generate AI images in line with corporate branding, while the Copilot Notebooks feature facilitates seamless integration of different workflow components. Microsoft also unveiled new tools to help IT administrators manage AI agents, ensuring better control and governance over these technologies.
The updated Copilot application will introduce AI-powered search capabilities that extend beyond Microsoft’s ecosystem, allowing users to access data from third-party applications such as Google Drive and Slack. Jon Friedman, Corporate Vice President of Design and Research at Microsoft, emphasized the app’s overhaul, stating, “We’re setting the stage for the next wave of computing,” highlighting the importance of the app’s memory and personalization features. The redesign includes new tools like Notebooks for organizing project-related information and a Create feature to generate images and other content using OpenAI’s latest model.
Why do we care?
Microsoft’s Spring Wave 2 update for Microsoft 365 Copilot isn’t just about new features—it signals how Microsoft is redefining work by embedding AI deeper into daily workflows and organizational structure.
The introduction of the Agent Store (think App Store, but for AI workflows) means Copilot is becoming a platform. Integration with tools like Jira, Miro, Google Drive, and Slack shows Microsoft wants to own the orchestration layer, even if it doesn’t own all the data. For MSPs, this increases Microsoft’s gravity—and raises the stakes on how services are delivered, automated, and governed.
Jon Friedman’s “next wave of computing” comment is the roadmap. Microsoft is building the operating system for knowledge work—a persistent, personalized, AI-first environment. If you’re an MSP and not thinking about, workflow automation, AI training and tuning, and cross-platform data federation …you’re already behind.