I have a list of tactical items.
Microsoft’s OneDrive is set to enhance its service with an improved search experience, a new mobile app for iOS and Android, and the introduction of colored folders in File Explorer. The updated search will feature better filter controls and faster performance, while the mobile app will focus on photo organization and AI-powered search capabilities. Additionally, Copilot will be available for all commercial users, and further improvements to the document library experience are planned for mid-2025. Future updates will include personalized views and AI actions integrated into File Explorer and macOS’s Finder.
LinkedIn will update its User Agreement to clarify that users may encounter inaccurate or misleading generative AI content. Users will be held responsible for sharing any misinformation its AI tools produce. Effective November 20, 2024, this policy emphasizes that users must review and correct any false information before sharing. LinkedIn’s approach has drawn criticism, particularly regarding its data usage for AI training without prior consent, leading to regulatory scrutiny in the UK and EU.
Atlassian is merging its Jira Software and Jira Work Management tools into a single product to enhance collaboration between developers and business teams. The new Jira will allow users to customize what they call their work items, moving away from the term “issues.” It will feature simplified navigation, customizable backgrounds, program boards for program managers, and project templates for scaling processes. New AI features will also include automatic work item generation from video transcripts and breaking down larger tasks into subtasks.
EasyDMARC has integrated with ConnectWise, enhancing email security for Managed Service Providers (MSPs) by simplifying DMARC management.
ConnectSecure has launched a new Microsoft 365 Assessment module to enhance vulnerability management for Managed Services Providers (MSPs). This module offers features such as M365 scans for configuration vulnerabilities, detailed key findings reports, and scheduled scans for ongoing monitoring. The module is in Beta and will be available in Q4 2024 as part of ConnectSecure’s Vulnerability and Compliance Manager Premium package or as a standalone product.
Why do we care?
AI is becoming a fundamental component across platforms, from OneDrive’s search capabilities to Jira’s AI task breakdown and LinkedIn’s AI-generated content policies. IT service providers should focus on helping clients integrate AI in secure ways and add value while educating them on the limitations and risks of AI-generated content.