News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
Business of Tech | OpenAI Expands Voice Integration with Realtime API

OpenAI has introduced a public beta of its Realtime API, allowing developers to create applications that facilitate natural, back-and-forth conversations with AI chatbots. The new API supports low-latency, multimodal features and enhances voice interactions, enabling seamless communication across languages.  Based on its advanced voice mode this allows app developers to integrate humanlike voice interactions into their products.   OpenAI plans to expand the API’s capabilities, including new modalities and increased rate limits, while it is currently being tested by applications like Healthify and Speak for personalized coaching and language learning experiences.

Liquid AI, a startup from MIT researchers, has launched its Liquid Foundation Models (LFMs), which are non-transformer AI models that outperform traditional transformer-based models in performance and memory efficiency. The LFMs come in three sizes and are designed for various applications, including financial services and biotechnology. They utilize a unique architecture based on dynamical systems and signal processing, allowing for efficient processing of sequential data. Liquid AI invites early adopters to test the models before a full launch event on October 23, 2024.

Why do we care?

IT service providers working with clients in customer-facing industries (e.g., retail, telemedicine, financial services) will want to explore the integration of AI-powered voice solutions. Years ago, I predicted voice would become a user interface of the future. I may have just been wrong about the timing.  

Broadly, the introduction of these more efficient models could translate into lower infrastructure costs for clients running large-scale AI applications.  That is a differentiator more than larger training sets.   Current leading models are based on the transformer architecture, and this could be a sign of some new competition and innovation. 

Choose your upgrade:

Get the full benefits of Business of Tech Plus

Insider Access

$12/month

Perfect for MSPs and ITSPs that want full interviews, early access, and ad-free listening

  • Programmatic Ad-free private podcast feedSame show, little interruptions
  • Channel Chatter previews1–2 topics with light insights
  • Early access to interview episodesHear it days before public release
  • Monthly Insider BriefTighter analysis you can share internally
  • Extra audio segmentsCut interviews, behind-the-scenes commentary, quick competitive notes
  • Become an Insider for $12/month

    Leadership Access

    $149/month

    Perfect for MSPs and Vendors that run a team and need the extended tactics, executive summaries, and weekly alignment brief

  • All Insider Access benefits plus . . .
  • Invite your teamIncludes access for 5 team members with option to add more
  • Vendor Strategy BriefsThe entire library, plus new analysis every month
  • Channel ChatterAll topics, full insights, complete vendor discussion + sentiment list
  • Quarterly State of the Channel Briefing
  • Monthly AMA submission priorityAsk Dave direct questions, and skip the line
  • Get the Leadership Edge for $149/month

    Vendor Partner

    $500/month

    Perfect for channel companies or vendors looking to deepen their engagement with the show.

  • All Leadership Access benefits plus . . .
  • Get highlighted as a show sponsor You'll get placement in the show notes, throughout the website, and on our dedicated sponsors page.
  • Enjoy regular shout outs You'll be featured in a rotating format during the show
  • Become a show sponsor for $500/month

    Search all stories