News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers

Amazon to Require Full Return to Office by 2025, Tightens Workforce with Cuts to Middle Management

Written by

Dave sobel, host of the business of tech podcast
Dave Sobel

Published on

September 17, 2024
Business of tech | amazon to require full return to office by 2025

This story shot around my newsfeed yesterday.  

Amazon will require corporate employees to return to the office five days a week starting January 2025, as stated by CEO Andy Jassy, who emphasized the benefits of in-person collaboration. This decision follows a previous requirement of three days in the office and aims to strengthen company culture. Additionally, Amazon plans to reduce the number of middle managers by increasing the ratio of individual contributors to managers by 15% by the end of March.

Experts warn that such mandates could lead to increased employee turnover and highlight a management crisis in corporate America. While some younger workers may benefit from in-office interactions, the overall trend suggests that strict return-to-office policies could harm productivity and employee satisfaction.

Why do we care?

Let me give you a timeline first.

In late 2022 and throughout 2023, Amazon initiated the largest layoffs in its history, cutting more than 27,000 jobs across almost every area of the company. This was part of a broader trend of layoffs in the tech industry during that period.

Even after the major layoff waves, Amazon has continued to trim its workforce through smaller, targeted cuts in various divisions:

  • In 2024, Amazon laid off hundreds of workers in its cloud division, Amazon Web Services (AWS), affecting sales, marketing, and store technology teams.
  • The company has also cut jobs in units like Twitch, Audible, Buy with Prime, Prime Video, and MGM Studios.
  • Amazon Fresh laid off hundreds of store workers in “zone lead” roles.

Amazon’s approach to layoffs has been characterized by:

  • Multiple rounds of cuts spread over time, rather than one large reduction.
  • Targeting specific departments or units for streamlining.
  • Combining layoffs with hiring freezes in certain areas

Jassy and his leadership team are not stupid, they are not malicious, and they are aware of the data. They are making it easier to reduce headcount. Amazon’s stock is up 180% over its pre-pandemic numbers, so they don’t really want to go back to pre-pandemic everything.     

Considering a colleague was excited to rehire staff that had gone to Amazon… let’s acknowledge what this is.   Amazon’s decision is not just about in-person collaboration—it’s a calculated move to trim workforce costs indirectly while managing talent retention and maintaining productivity. 

 

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