News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
Business of Tech | Tech Giants' Earnings Underscore Cloud Power Play

I also want to hit some earnings calls.

Microsoft’s cloud growth has slowed, with Azure reporting 29% growth, below the expected 31%. Despite solid revenue and profits, concerns arise over AI spending and demand outpacing supply. Microsoft 365 Copilot showed better adoption, with a 60% increase in business customers, but high costs may affect long-term retention. Investors remain cautious due to significant capital expenditures, totaling $55.7 billion over the past year, as slowing cloud growth raises questions amid the generative AI boom.  Microsoft’s AI business has thrived by reselling OpenAI’s models, with TikTok contributing nearly $20 million per month, accounting for about 25% of Microsoft’s revenue from this sector, which is projected to reach $1 billion annually.  

Amazon Web Services (AWS) reported a 19% revenue increase in Q2 2024, reaching $26.28 billion, surpassing analyst expectations. AWS continues to grow faster than Amazon overall despite increased competition from Microsoft Azure and Google Cloud. AWS generated $9.3 billion in operating income, accounting for 63% of Amazon’s total. The company plans to increase capital spending in 2024, focusing on acquiring Nvidia GPUs for AI model training.

The company plans to discontinue several less popular services while emphasizing support for generative AI.

Apple’s Q3 2024 earnings report showed better-than-expected results, with revenue rising 5% to $85.78 billion and earnings per share at $1.40. The iPhone remains crucial, accounting for 46% of sales, despite a slight year-over-year decline. The iPad division experienced strong growth of nearly 24%, while Services revenue rose 14% to $24.21 billion. Apple anticipates similar revenue growth in the current quarter and continues to invest in AI and new services.

This quarter, the cloud infrastructure market reached approximately $79 billion in revenue, marking a 22% increase from the previous year, primarily driven by AI interest. Microsoft’s Intelligent Cloud reported $28.52 billion, slightly below expectations, while Amazon and Google Cloud also saw significant growth. Amazon held 32% market share, Microsoft 23%, and Google 12%. Despite Microsoft losing some market share, it continues to grow substantially, and overall, the market is expected to double in four years.

N-able reported a 13% year-over-year revenue increase in Q2 2024, raising its full-year revenue outlook to $464 million and adjusted EBITDA margin to 36%, with total revenue of $119.4 million.   The company also announced that N-able Cloud Commander has enhanced its Windows 365 management capabilities. It allows managed services providers (MSPs) and cloud solution providers (CSPs) to manage Microsoft users, Azure resources, Intune, and Windows 365 from a single console. This integration facilitates monitoring and managing Windows 365 Cloud PCs, including key actions and license management.  Disclosure: I’m a shareholder.

Why do we care?

Cloud is where it’s at, with a booster for AI.     Now, I want to highlight something.  Big Tech infrastructure players are achieving significantly higher growth rates than MSP-based technologies when looking at N-Able or Service Leadership data.    This is even at their scale – achieving 29% growth in the raw numbers of Microsoft is impressive.  Don’t compare yourself there.  

Choose your upgrade:

Get the full benefits of Business of Tech Plus

Insider Access

$12/month

Perfect for MSPs and ITSPs that want full interviews, early access, and ad-free listening

  • Programmatic Ad-free private podcast feedSame show, little interruptions
  • Channel Chatter previews1–2 topics with light insights
  • Early access to interview episodesHear it days before public release
  • Monthly Insider BriefTighter analysis you can share internally
  • Extra audio segmentsCut interviews, behind-the-scenes commentary, quick competitive notes
  • Become an Insider for $12/month

    Leadership Access

    $149/month

    Perfect for MSPs and Vendors that run a team and need the extended tactics, executive summaries, and weekly alignment brief

  • All Insider Access benefits plus . . .
  • Invite your teamIncludes access for 5 team members with option to add more
  • Vendor Strategy BriefsThe entire library, plus new analysis every month
  • Channel ChatterAll topics, full insights, complete vendor discussion + sentiment list
  • Quarterly State of the Channel Briefing
  • Monthly AMA submission priorityAsk Dave direct questions, and skip the line
  • Get the Leadership Edge for $149/month

    Vendor Partner

    $500/month

    Perfect for channel companies or vendors looking to deepen their engagement with the show.

  • All Leadership Access benefits plus . . .
  • Get highlighted as a show sponsor You'll get placement in the show notes, throughout the website, and on our dedicated sponsors page.
  • Enjoy regular shout outs You'll be featured in a rotating format during the show
  • Become a show sponsor for $500/month

    Search all stories