Opens in a new tab
News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
Business of Tech | Rising Payment Fraud Concerns Among Small Businesses: KeyBank’s 2024 Survey Findings

And I included a few nuggets of information that may prove useful.

According to the information, private equity firms are increasingly buying out poorly performing 2021 IPOs, offering a way for shareholders to salvage their investments and CEOs to receive lucrative compensation packages. These buyouts typically involve all-cash deals, quick cash infusions for CEOs, additional shares in the private company’s upside exit value, and tax advantages. Squarespace’s recent deal with private equity firm Permira serves as an example of this trend.

From Small biz Trends, Small business owners are increasingly concerned about payment fraud, unauthorized transactions, and fund transfers, according to KeyBank’s 2024 Small Business Survey. Other fraud concerns include identity theft, malware and ransomware attacks, phishing, and email scams. Small businesses are often targeted due to limited resources compared to larger firms. Owners need to have a plan in place and dedicate resources to prevent these threats.

Also, according to Small Biz Trends, Many cities in the U.S. are experiencing high vacancy rates in retail and office spaces, creating opportunities for new businesses to secure commercial space at discounted prices. Cities like San Jose, Chicago, Santa Monica, and Boston have significant vacancy rates, while others like New York City are experiencing rebounds. Lower vacancy rates benefit communities and consumers, leading to more vibrant shopping districts.

Why do we care?

I didn’t have a theme specifically here, but did want to note each.

The MSP market keeps focusing on IPOs of software vendors.   It’s important to remember that is a much rougher road than previously.

With all the talk of cybersecurity, how much is linked back to fraud?    This seems like a missed opportunity.    

Finally, there may be some opportunities here in changes to the real-estate market.   Companies moving into these vacant spaces will likely need IT infrastructure setup, cybersecurity measures, and ongoing IT support. Providers should monitor these real estate trends and consider partnerships with real estate firms or local business development organizations to position themselves as preferred IT service vendors for new tenants.

This content is made possible by community-minded viewers like you

Join the Small Biz Thoughts Community to support independent journalism and get the raw Business of Tech interviews, Channel Intelligence briefs, monthly member calls and more. Member support is one way we sustain the costs of investigative work — from court filings to video editing — while keeping the core reporting open to all.

Thank you

Join the Small Biz Thoughts Community

Choose your upgrade:

Get the full benefits of Business of Tech Plus

Insider Access

$12/month

Perfect for MSPs and ITSPs that want full interviews, early access, and ad-free listening

  • Programmatic Ad-free private podcast feedSame show, little interruptions
  • Channel Chatter previews1–2 topics with light insights
  • Early access to interview episodesHear it days before public release
  • Monthly Insider BriefTighter analysis you can share internally
  • Extra audio segmentsCut interviews, behind-the-scenes commentary, quick competitive notes
  • Become an Insider for $12/month

    Leadership Access

    $149/month

    Perfect for MSPs and Vendors that run a team and need the extended tactics, executive summaries, and weekly alignment brief

  • All Insider Access benefits plus . . .
  • Invite your teamIncludes access for 5 team members with option to add more
  • Vendor Strategy BriefsThe entire library, plus new analysis every month
  • Channel ChatterAll topics, full insights, complete vendor discussion + sentiment list
  • Quarterly State of the Channel Briefing
  • Monthly AMA submission priorityAsk Dave direct questions, and skip the line
  • Get the Leadership Edge for $149/month

    Vendor Partner

    $500/month

    Perfect for channel companies or vendors looking to deepen their engagement with the show.

  • All Leadership Access benefits plus . . .
  • Get highlighted as a show sponsor You'll get placement in the show notes, throughout the website, and on our dedicated sponsors page.
  • Enjoy regular shout outs You'll be featured in a rotating format during the show
  • Become a show sponsor for $500/month

    Search all stories