News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
Business of Tech | A look at Apple’s Private Cloud Compute

But now the stuff I really was intrigued by: the tech used by Apple Intelligence.  

Apple has launched Private Cloud Compute (PCC), a cloud intelligence system designed for privacy-centric AI processing. PCC offers advanced security architecture and stateless computation to ensure data privacy. It coincides with the introduction of Apple Intelligence features, including integration with OpenAI’s ChatGPT. PCC utilizes a custom-built server node with Apple silicon, Secure Enclave, and Secure Boot, providing a narrow attack surface and leveraging code signing and sandboxing for data center security. PCC requests are routed through an Oblivious HTTP relay to conceal IP addresses. Independent security experts can inspect the code running on Apple silicon servers, and software images are published for transparency.

How does this work?

From the keynote:

When you make a request, Apple Intelligence analyses whether it can be processed on device. If it needs greater computational capacity, it can draw on Private Cloud Compute, and send only the data that’s relevant to your task to be processed on Apple Silicon servers.

Your data is never stored or made accessible to Apple. It’s used exclusively to fulfill your request.

And just like your iPhone, independent experts can inspect the code that runs on the servers to verify this privacy promise.

In fact, Private Cloud Compute cryptographically ensures your iPhone, iPad, and Mac will refuse to talk to a server unless its software has been publicly logged for inspection.

If you want to go deep here, MIT Technology Review has a solid look at the technology, and The Register talks about the servers themselves – custom servers based on Apple’s silicon.  

Why do we care?

And here’s where things get particularly interesting.     This architecture is what all the money buys you – a thoughtful solution built around privacy.   Of course it’s sensible to wait for a full security analysis… but just the overview shows the difference in approach from Microsoft, OpenAI, and Google.   

What’s also unique about all of this is that it’s a feature, not a product.   If you’re an Apple user… you get all this.   No extra fees for Apple’s version.     That’s not reductive of the IT service provider value, as the advice, guidance, training, and consulting work is all still relevant. 

AI is a feature, not a product, and how that feature works is IT’s job to understand and make it relevant for customers.  

Choose your upgrade:

Get the full benefits of Business of Tech Plus

Insider Access

$12/month

Perfect for MSPs and ITSPs that want full interviews, early access, and ad-free listening

  • Programmatic Ad-free private podcast feedSame show, little interruptions
  • Channel Chatter previews1–2 topics with light insights
  • Early access to interview episodesHear it days before public release
  • Monthly Insider BriefTighter analysis you can share internally
  • Extra audio segmentsCut interviews, behind-the-scenes commentary, quick competitive notes
  • Become an Insider for $12/month

    Leadership Access

    $149/month

    Perfect for MSPs and Vendors that run a team and need the extended tactics, executive summaries, and weekly alignment brief

  • All Insider Access benefits plus . . .
  • Invite your teamIncludes access for 5 team members with option to add more
  • Vendor Strategy BriefsThe entire library, plus new analysis every month
  • Channel ChatterAll topics, full insights, complete vendor discussion + sentiment list
  • Quarterly State of the Channel Briefing
  • Monthly AMA submission priorityAsk Dave direct questions, and skip the line
  • Get the Leadership Edge for $149/month

    Vendor Partner

    $500/month

    Perfect for channel companies or vendors looking to deepen their engagement with the show.

  • All Leadership Access benefits plus . . .
  • Get highlighted as a show sponsor You'll get placement in the show notes, throughout the website, and on our dedicated sponsors page.
  • Enjoy regular shout outs You'll be featured in a rotating format during the show
  • Become a show sponsor for $500/month

    Search all stories