In less good news, Ticketmaster’s parent company, Live Nation, has confirmed a data breach that exposed the personal information of 560 million customers. The breach, advertised on hacking forums, included names, email addresses, phone numbers, and credit card details. Live Nation is working to mitigate the risk and has notified law enforcement and regulatory authorities. The company believes the breach will not materially impact its business operations.
They aren’t alone, of course. Almost all organizations have experienced repercussions from cyber incidents per new findings in ConnectWise Research’s latest report, with 83% planning to increase their cybersecurity budgets by an average of 19% over the next year. Additionally, 32% of organizations plan to use AI and other technologies to enhance operational efficiency and competitiveness. The research also reveals that 94% of small and medium-sized businesses (SMBs) have experienced at least one cyberattack, a significant increase from 64% in 2019. Furthermore, 76% of SMBs lack the in-house skills to address security issues properly, increasing the demand for Managed Service Providers (MSPs).
Ticketmaster believes there will be no impact to their business – that’s notable. The obvious advice is to consider their investment, right? But with no impact… why should they?
I wanted to pair this data because while I do believe in investing to avoid disruption, I also pair that with noting that those investments must be paired with the risk properly.