Barracuda Networks has introduced a new AI assistant for the Barracuda Partner Portal, providing partners with search and enablement capabilities. The AI assistant enhances the partner experience, saves time, and improves productivity by providing information about Barracuda solutions, the Partner Success Program, and resources in the Partner Portal. Partners can also get real-time answers to product questions and access course materials. The Barracuda Partner Success Program offers reseller partners a clear path to success.
GoTo has launched an AI-powered scam detection feature for GoTo Resolve, providing an additional layer of security by analyzing support sessions on mobile devices in real-time to detect and alert users of potentially fraudulent activity. The feature has identified thousands of potential scams and reduced abuse claims by over 81%. GoTo plans to extend these protections to desktop connections in the future.
Dell is expanding its Partner of Record program to include PCs and server and storage offerings. This announcement builds on Dell’s focus on channel partners and their importance in driving sales. Dell also announced initiatives around AI, including AI PCs and the Dell AI Factory, which processes customer data to generate insights. Dell is rolling out the Dell AI Partner Focused Network program to provide partners access to AI use cases, solution centers, and training offerings.
HaloPSA and NinjaOne have integrated their software platforms to enhance the efficiency of managed service providers (MSPs). The integration combines NinjaOne’s remote monitoring and management (RMM) with HaloPSA’s professional services automation (PSA), streamlining device and service management for MSPs.
AI in everything. Seems like the theme—lots of tactical updates for you.