News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
Business of Tech | Microsoft

I prefer to review earnings reports in batches, so let’s look at Microsoft, Google, and Amazon.

Microsoft reported a 17% revenue growth in the three months ending in March, attributed to the momentum from Copilot, its AI-powered chatbot tools. The growth rate remained flat compared to the previous quarter, but revenue from Activision, which the company acquired in October, contributed to the overall growth. Azure cloud computing service saw a 21% revenue growth, potentially boosted by new AI-powered services. Microsoft’s Office unit had consistent growth, while capital expenditures doubled to meet the rising demand for AI.

Google parent Alphabet reported a 15% increase in first-quarter revenue, with its cloud business, Google Cloud, accounting for almost 12% of total revenue. The company is focusing on boosting Google Cloud and AI adoption, combining AI model development teams, and emphasizing its leadership in AI research and infrastructure. Alphabet is ramping up AI research and development and pushing Google Cloud commercially.  Google Cloud reported a 28 percent increase in revenue in Q1 2024, attributed to the impact of AI technology.

Amazon reported a 13% increase in revenue for the first quarter, driven by growth in Amazon Web Services and advertising services.   Amazon Web Services (AWS) reported a 17% year-over-year growth in revenue for the first quarter, surpassing Wall Street’s expectations. Revenue from AWS reached $25.04 billion, contributing 17% of Amazon’s overall revenue. AWS also delivered $9.42 billion in operating income, accounting for 62% of Amazon’s total. The company remains a major player in the cloud market, outpacing competitors like Google and Microsoft in growth. AWS’s operating margin widened to 37.6%, the highest since 2014.

Amazon Web Services (AWS) is projected to reach $100 billion in revenue in FY2024 and has improved its margins. The unit’s improved margins have increased by 800 basis points. AWS’s operating income is attributed to its decision to run servers for six years.

Why do we care?

It’s all about cloud and AI.  On cloud, it’s clearly paying off for the cloud players.   The anticipation is that AI will do the same.   For providers, the obvious answer is to follow their lead.   Their partners will clearly benefit from their investments.

I also wanted to note AWS’s six-year commitment on servers.   I found that notable, as it’s clearly a break from long-standing three year upgrade cycle thinking.   

Choose your upgrade:

Get the full benefits of Business of Tech Plus

Insider Access

$12/month

Perfect for MSPs and ITSPs that want full interviews, early access, and ad-free listening

  • Programmatic Ad-free private podcast feedSame show, little interruptions
  • Channel Chatter previews1–2 topics with light insights
  • Early access to interview episodesHear it days before public release
  • Monthly Insider BriefTighter analysis you can share internally
  • Extra audio segmentsCut interviews, behind-the-scenes commentary, quick competitive notes
  • Become an Insider for $12/month

    Leadership Access

    $149/month

    Perfect for MSPs and Vendors that run a team and need the extended tactics, executive summaries, and weekly alignment brief

  • All Insider Access benefits plus . . .
  • Invite your teamIncludes access for 5 team members with option to add more
  • Vendor Strategy BriefsThe entire library, plus new analysis every month
  • Channel ChatterAll topics, full insights, complete vendor discussion + sentiment list
  • Quarterly State of the Channel Briefing
  • Monthly AMA submission priorityAsk Dave direct questions, and skip the line
  • Get the Leadership Edge for $149/month

    Vendor Partner

    $500/month

    Perfect for channel companies or vendors looking to deepen their engagement with the show.

  • All Leadership Access benefits plus . . .
  • Get highlighted as a show sponsor You'll get placement in the show notes, throughout the website, and on our dedicated sponsors page.
  • Enjoy regular shout outs You'll be featured in a rotating format during the show
  • Become a show sponsor for $500/month

    Search all stories