News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
Business of Tech | Microsoft Enhances Copilot with GPT 4 Turbo and DALL E

Microsoft’s Copilot service is receiving several new features, including support for OpenAI’s GPT-4 Turbo model, an updated DALL-E 3 model for image creation, a code interpreter feature for accurate calculations and data analysis, and deep search functionality in Bing. These enhancements aim to improve Copilot’s understanding of queries, image quality, code generation, and search results.

I’ll highlight a piece in hacker news about CoPilot’s security.  While security measures are in place, such as tenant isolation and training boundaries, organizations must ensure proper permissions, labels, and human review to prevent data breaches. Assessing and improving data security posture before implementing Copilot is recommended.

Microsoft Copilot has reached general availability, making it ready for use in production environments.

IBM and Meta have launched the AI Alliance, a collective of startups, organizations, and universities to advance AI innovation while ensuring safety, security, and diversity. The alliance includes over 50 members, including AMD, Dell Technologies, Hugging Face, Oracle, and Intel. The group plans to establish project standards and guidelines through a governing board and technical oversight committee. Notably absent from the alliance are Microsoft, OpenAI, Google, and AWS.

Perplexity AI has released its own AI large language models (LLMs), pplx-7b-online and pplx-70b-online, which aim to provide helpful, factual, and up-to-date information. These LLMs differentiate themselves from other leading models by offering current knowledge and combining a web index with a conversational AI chatbot interface. Perplexity’s models have been evaluated to perform better than OpenAI’s GPT-3.5 and Meta’s Llama 2 regarding freshness and factuality. The models are available through Perplexity’s API, with a subscription fee for access.

Why do we care?

So many options!    Your value to your customers goes up as complexity does, particularly as organizations must proactively manage permissions and conduct thorough reviews to mitigate data breach risks.    Model differences lead to product differences, and this is rich territory for advisory services.

And the players themselves are looking to build frameworks that providers can leverage.   All of this is why I continue to be excited for the AI space.

Choose your upgrade:

Get the full benefits of Business of Tech Plus

Insider Access

$12/month

Perfect for MSPs and ITSPs that want full interviews, early access, and ad-free listening

  • Programmatic Ad-free private podcast feedSame show, little interruptions
  • Channel Chatter previews1–2 topics with light insights
  • Early access to interview episodesHear it days before public release
  • Monthly Insider BriefTighter analysis you can share internally
  • Extra audio segmentsCut interviews, behind-the-scenes commentary, quick competitive notes
  • Become an Insider for $12/month

    Leadership Access

    $149/month

    Perfect for MSPs and Vendors that run a team and need the extended tactics, executive summaries, and weekly alignment brief

  • All Insider Access benefits plus . . .
  • Invite your teamIncludes access for 5 team members with option to add more
  • Vendor Strategy BriefsThe entire library, plus new analysis every month
  • Channel ChatterAll topics, full insights, complete vendor discussion + sentiment list
  • Quarterly State of the Channel Briefing
  • Monthly AMA submission priorityAsk Dave direct questions, and skip the line
  • Get the Leadership Edge for $149/month

    Vendor Partner

    $500/month

    Perfect for channel companies or vendors looking to deepen their engagement with the show.

  • All Leadership Access benefits plus . . .
  • Get highlighted as a show sponsor You'll get placement in the show notes, throughout the website, and on our dedicated sponsors page.
  • Enjoy regular shout outs You'll be featured in a rotating format during the show
  • Become a show sponsor for $500/month

    Search all stories