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News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
Business of Tech | When Robots Go Wrong: Lessons from a Campus Prank

Oregon State University experienced a panic over a fake bomb threat involving autonomous food delivery robots. The university issued a safety bulletin advising students to avoid all robots on campus. It was later revealed that the threat was a student prank, and the person responsible was apprehended. The company behind the robots clarified that the threat was a social media joke.

Despite the confusion, the story highlighted the sympathy students had for the robots, who were just trying to do their job.

Why do we care?

I can’t resist a good robot story, but it’s all about second-order effects again.    Automation and robotics can be weaponized, and how many of the designers considered this during implementation?    

I also wanted to highlight the human element in technology interaction. In this case, the public sentiment was sympathetic towards the robots. As robots and other automated systems become more integrated into public spaces, MSPs may find themselves dealing with not just the technical but also the social dimensions of these technologies.

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