California has become the third state in the US to pass a “right to repair” law, following Minnesota and New York. The law requires electronics and appliances costing $50 or more, sold in the state after July 1, 2021, to be covered under the legislation starting from July 1, 2024. Device makers will be required to stock replacement parts and tools for items costing between $50 and $99 for three years and items over $100 for the full seven-year term. Failure to comply will result in fines.
Also signed into law is the Delete Act, which requires data brokers to register with the California Privacy Protection Agency and allows individuals to request the removal of their personal information. The laws aim to reduce financial burdens environmental impact, and increase privacy control.
And while we’re covering legislation, The Federal Communications Commission (FCC) has announced that broadband providers must display clear and accurate information about the cost and performance of their services online and in stores by 2024. Large providers must have labels by April 10, 2024, while smaller providers have until October 10, 2024. The labels will resemble nutrition labels and include pricing details, data allowances, broadband speeds, and links to additional information.
Will the changes increase the value of repair skills? Maybe, but I’d bet on longer device lifecycles and reduced hardware costs instead.
We should be applauding transparency. Transparency in pricing and performance can make it easier to compare services, improving the quality of advice given to clients.
MSPs should prepare for these changes by diversifying skills, understanding new compliance landscapes, and developing advisory services accordingly. These are inputs into your compliance practices.