News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
Business of Tech | Responsible AI Lags Behind: Conversica Reveals Only 6% of Firms Have Guidelines

And speaking of TD Synnex, a report from the company reveals a significant surge in interest in artificial intelligence (AI) among technology resellers. The study shows that partners offering AI/ML solutions experienced a 625% increase in just one year. The report also highlights the dominance of high-growth technologies such as cloud, AI, IoT, and cybersecurity in partner offerings, the increasing demand for managed services skills, and rising environmental, social, and governance (ESG) management recognition among partners.

According to recent research from Conversica, while most business leaders believe it is essential to establish guidelines for the responsible use of AI, only 6% of firms have implemented such guidelines. 36% plan to establish guidelines within the next year, 30% have plans but no timeline, and 28% have no plans at all. Additionally, 36% of firms require employees to follow a usage policy for AI tools, while 20% are considering implementing one.

Why do we care?

It’s those usage policies I’m most interested in.  That’s the space to dive in first – working with customers to establish them.  As I’ve covered story after story about frameworks, laws, and guidance being provided, the tools are out there. It’s just a matter of pulling it together for your customers.   The classic… be an integrator.  

 

 

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