News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
Business of Tech | Outsourcing Trend: 72% of SMBs and Midmarket Firms Turning to Managed Security Services

A global research study by TechAisle found that IT security is a top priority for SMBs and midmarket firms, with 85% of SMBs and 100% of midmarket firms ranking it as a top priority. However, 56% of SMBs and 88% of upper midmarket firms experienced at least one cyberattack in the past year, with an average loss of US$1.2 million for SMBs and US$28.6 million for upper-midmarket firms per breach. The most significant impact, cited by 54% of firms surveyed, would be damage to customer privacy and trust.  Implementing a Zero Trust policy is a crucial strategy, and 72% of SMBs and midmarket firms are increasingly outsourcing to managed security services partners.

And IBM’s annual Cost of a Data Breach report verified that data, with the average cost of a data breach rising to $4.45 million per incident in 2023, with customer and employee personally identifiable information being the most breached data type.   Overall, the average cost has increased by 15.3%.

Why do we care?

Here’s your latest data to present to customers regarding costs and impact.    On the off chance you still need to convince them.    

That said, within the data, only 30% of SMBs are aware of Zero Trust, and it’s 69% for midmarket firms.  There’s a message of differentiation here for those in cyber, and with 72% looking for an outsourcer, there is space for differentiation.   It won’t last. 

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