ScalePad has acquired LifeCycle Insights, adding a vCIO reporting tool, risk assessments, and asset lifecycle management solutions to the product portfolio. This is their third acquisition this year, following Cognition360 and ControlMap. From the release:
Their assessment platform, asset and user inventories, and total cost of ownership budgets allow for insightful reporting based on client risks and goals. The Customer Success module allows leaders, vCIOs, CSMs, and Account Managers to gain insights into customer segmentation, health, and stack alignment.
Congratulations to Marnie and Alex and their team. Individual entrepreneurs should always be congratulated when they have a financial event like this.
ScalePad’s name is becoming clear … a platform to grow businesses and operationalize service delivery. They’re hoovering up players to build out a service delivery platform that lives above the typical ticketing and professional services automation layer. And it lives within the productivity layer, which I so often cite. They have to deliver, of course, but it’s a smart strategy.