In blocking and tackling product news, GoTo is launching a suite of new remote monitoring and management (RMM) features and an all-new free offering for GoTo Resolve. The latest updates introduce powerful new RMM capabilities to meet the needs of today’s IT leaders, the company said. This furthers GoTo Resolve’s evolution toward a modern, unified IT service management (ITSM) solution. The company said that GoTo has more than tripled its total managed devices and grown its weekly active users by more than 200% in the last six months. The free RMM solution includes customizable device monitoring, an intuitive system diagnostics dashboard, a background terminal, and file manager access. It also has unlimited remote access and automation for up to five priority devices.
GoTo is a billion-dollar company and worth highlighting in the space. Not an endorsement, simply an observation of the market. That’s why we care – they’re giving it away… potentially devaluing the product space.