News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
Business of Tech | The most challenging parts of managing SaaS applications

New data from Snow Software — IT leaders are most concerned about shadow IT, security, configuration issues, and duplicate applications when analyzing the most challenging aspects of managing SaaS applications.  Quoting CIO Dive:

More than 2 in 5 IT leaders took issue with employees adding new SaaS applications without notifying IT and struggle to manage the security of SaaS applications. Limiting the amount of duplicate SaaS applications and identifying configuration issues were other top challenges for 2 in 5 IT leaders, according to the report.

More than half of IT leaders said if budget, resources and time were not a factor, they would implement SaaS application buying training for all employees responsible for purchasing, according to the report which surveyed 1,000 IT leaders from large organizations of 500 or more employees in the U.S. and U.K.

Why do we care?

On Monday, I’m hosting a panel on YouTube talking about the cloud and SaaS, and it’s this struggle I’m thinking about.   An area of chaos is an area of opportunity, yet so far, the SaaS space continues to be overly complicated from an IT mangagement perspective.    It’s a complex problem – and that’s why I’m interested and we care.  Solving it will be profitable.  

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