News, Trends, and Insights for IT & Managed Services Providers
News, Trends, and Insights for IT & Managed Services Providers
Business of Tech | Consumer and industry confidence levels about inflation and the recession

Some market data caught my eye too.

First, let’s look at the consumer – despite inflation concerns, Online sales on Black Friday were up 2.3% year-over-year, according to Adobe Analytics. Electronics were a “major growth driver,” with sales up 221% over the average day in October; smart home items were up 271%; audio equipment was up 230%; toys were up 285%; and exercise equipment was up 218%.  Mobile transactions accounted for a record 48% of online sales, up from 44% last year.

However, there are new pay data, too – and wages are falling, not rising.     From Axios:

U.S. wage data points to workers succeeding at attaining a one-time surge in pay in 2021 and the early months of 2022 but also suggests wage growth is receding to closer-to-normal rates. 

Average hourly earnings among private sector workers rose at a 3.9% annual rate in the three months that ended in October. That’s down from a recent high of 6.3% in late 2021 and 5.9% as recently as the three months ended in July.

And, out with some SMB survey data from the summer, some insights into levels of concern across industries regarding inflation and recession.

Topping the lists of industries very concerned about inflation – are wholesale and distribution, at 71%; Agriculture, at 63%; and hospitality, at 59%.  At the bottom, Non-profits at 44%, retail at 43%, and healthcare at 40%.    IT services are in there, at 49%.

On the recession side, rating very concerned, 52% of manufacturing, 50% agriculture, 47% financial services, and at the bottom, retail, 29%, education, 27%, and non-profit, 25%.   IT services, right in there at 38%.

Why do we care?

Seems consumers are not worried, despite the fact that their pay won’t go as far.    Perhaps a good sign of confidence?   Rather than the broad confidence, it’s the specific industry guidance to consider.    As always, get close to your customers, and dig into which industries you serve are worried about versus those that aren’t, and adjust your plans accordingly.

 

Choose your upgrade:

Get the full benefits of Business of Tech Plus

Insider Access

$12/month

Perfect for MSPs and ITSPs that want full interviews, early access, and ad-free listening

  • Programmatic Ad-free private podcast feedSame show, little interruptions
  • Channel Chatter previews1–2 topics with light insights
  • Early access to interview episodesHear it days before public release
  • Monthly Insider BriefTighter analysis you can share internally
  • Extra audio segmentsCut interviews, behind-the-scenes commentary, quick competitive notes
  • Become an Insider for $12/month

    Leadership Access

    $149/month

    Perfect for MSPs and Vendors that run a team and need the extended tactics, executive summaries, and weekly alignment brief

  • All Insider Access benefits plus . . .
  • Invite your teamIncludes access for 5 team members with option to add more
  • Vendor Strategy BriefsThe entire library, plus new analysis every month
  • Channel ChatterAll topics, full insights, complete vendor discussion + sentiment list
  • Quarterly State of the Channel Briefing
  • Monthly AMA submission priorityAsk Dave direct questions, and skip the line
  • Get the Leadership Edge for $149/month

    Vendor Partner

    $500/month

    Perfect for channel companies or vendors looking to deepen their engagement with the show.

  • All Leadership Access benefits plus . . .
  • Get highlighted as a show sponsor You'll get placement in the show notes, throughout the website, and on our dedicated sponsors page.
  • Enjoy regular shout outs You'll be featured in a rotating format during the show
  • Become a show sponsor for $500/month

    Search all stories